Social games have lower costs per click on Facebook than brands do, analysis shows

On average, brands advertising on Facebook pay more per click than social game companies do, according to data provided to us by third-party vendor AdParlor.

Facebook ad costs continue to rise across a number of industries as competition increases, particularly among consumer brands and the hardcore social game sector. Advertisers can use this information to better understand their own Facebook ad performance.

The social network does not do much to help advertisers interpret the results of their campaigns. CPCs and clickthrough rates mean little without averages to benchmark against, but advertisers must look to third parties for comparison. A recent survey from Social Fresh found advertisers self-reporting an average CPC of $0.80. This latest data from AdParlor, a Facebook Ads API partner, shows daily fluctuations in average CPC but the rate is always below $0.80.

For social games, average CPCs are even lower. AdParlor CEO Hussein Fazal says this is because social game advertisers can define narrow targets that result in higher CTRs and lower CPCs than most brands can achieve. However, there is variation within the social game category. Hardcore games — those designed for longer session times that include more strategy or combat– have higher CPCs than virtual world games, including simulation games, pets and city games. Both of these categories have higher CPCs than casual social games, like puzzles and trivia. This could be related to there being more competition in the hardcore social gaming space, but Fazal also believes that hardcore games are getting better at monetizing and so they are able to pay more to acquire each new user.

AdParlor’s data comes from more than 500 clients across a range of industries. This first graph shows how CPC compares for brands and agencies versus social game developers. It represents a sample size of 100 million clicks between June 23, 2011 and Feb. 27, 2012. The thick blue line represents average CPC rates for agencies and brands. The thick green line represents average CPC rates for social games. The thin lines are the corresponding linear regressions for each category.

This graph takes a deeper dive into the differences among types of social games. Although it covers a shorter period, Jan. 1 through Feb. 17, it represents a sample size of 150 million clicks. The thick blue line represents hardcore social games, red is virtual world games and green is casual games. Again the thin lines are the linear regressions for each category.

ReverbNation adds feature to let artists compare their Facebook ad campaigns to those in similar genres

ReverbNation, which provides online tools for artists and music venues to connect with fans, today introduces an update to its Facebook ad platform so artists can understand how their campaigns perform compared to others in similar genres.

Promote It is ReverbNation’s platform that simplifies advertising terms and frames Facebook campaigns in a way that relates specifically to artists. For example, instead of asking users to decide between broad category targeting and specific interest targeting or enter a list of interest keywords, as Facebook’s self-serve tool does, Promote It asks artists to “name five artists whose fans might like your music.”

Now to help artists judge the success of their campaigns, Promote It shows users how their ad clicks and fan interactions stack up against the average clicks and interactions for artists in the same genre. Promote It product manager Nick Sehn says ReverbNation found campaign performance varied significantly among different genres since launching the tool in August 2011. Sehn says niche genres typically have lower costs per fan than broader genres like pop or rap.

When campaigns perform below average, Promote It gives artists suggestions for improvement. For instance, the tool might recommend using a photo with the artist’s face rather than album art or selecting lesser known similar artists. Sehn says targeting fans of artists that are very popular does not usually work as well as targeting fans of more obscure bands.

These type of insights can be incredibly helpful to people who might not have any advertising experience. Facebook could take a cue from the way Promote It frames ad creation and reporting in easy-to-understand terms. There is also a market for other Ads API partners to focus on one vertical as ReverbNation has with the music industry. Promote It has facilitated more than 75,000 Facebook campaigns in about six months.

Clickable releases new dashboard tool to visualize Facebook, search campaign performance

Facebook Ads API partner Clickable today introduces a dashboard to its ad platform that allows users to track campaigns across Facebook, Google and Bing.

Clickable’s widget-based reporting dashboard is customizable so account managers, clients and C-level executives can have different views of data that is most relevant to them. The tool is meant to reduce the amount of work marketers do in spreadsheets and over email. Reporting can be a tedious part of any campaign, so Clickable has the potential to save marketers some time once they organize and built the widgets they need.

Clickable was one of Facebook’s earliest Ads API partners. It offers a software license for its Clickable Pro Tool and provides managed services for campaigns, similar to Adaptly, GraphEffect and AdParlor, for example. Clickable Vice President of Marketing Max Kalehoff says ad management has become commoditized and companies are mostly competing on price at this point. He says when Clickable realized its own strength was in reporting, the company got to work on the dashboard.

The dashboard is clean and easy to understand. Users can drag and drop widgets to monitor goal performance and budget, along with any custom graphs and data tables they  create with the widget builder. We like how one user can create a widget and share it with a client or other people on the team.

Kalehoff tells us Clickable will soon integrate the Facebook Insights API, as well as data from DART, YouTube, Twitter, LinkedIn and Foursquare. Many ad platforms are incorporating Facebook page insights as Sponsored Stories and ads from page posts become more popular among advertisers. Brighter Option (now owned by Buddy Media), GraphEffect and TBG Digital have all done this in the past month.

Although the tool is behind in adding page insights, Clickable differentiates itself in how it puts search and social campaigns in a single dashboard. This gives marketers a more complete view of their efforts and allows them to compare budget and performance across platforms. Kalehoff says the company is working to develop algorithms that make recommendations for marketers based on the information in the dashboard.

In October 2011, Clickable raised a $12 million Series C round of funding led by distribution partner American Express. Amex white-labels Clickable software and offers it to its small business card members.

Facebook to restructure preferred developer consultant program

Facebook plans to soon change the way it structures its API partner program, assigning “preferred” status to developers in four verticals: page management, ads, insights and custom app development, according to TechCrunch sources.

Currently, Facebook has two tiers, an Ads API partner program and a Preferred Developer Consultant program through which it grants API permissions and allows companies to highlight their status with badges like the one seen right. In November 2011, the social network announced it would unify these under a single title, the Facebook Marketing API Program. By adding more verticals and categorizing developers based on the service they provide, as TechCrunch reports, Facebook could help businesses discover the type of provider they’re looking for.

Facebook started the Preferred Developer Consultants program at the end of 2009, with 14 companies. Now it has 90 preferred developers in its directory. These developers had to apply and get approved by Facebook. The most recent submission round ended in December 2011, but the social network has not yet announced the new additions. On the Ads API side, Facebook has more than 50 partners providing managed services and software tools to help businesses create and optimize ad campaigns on the site. With more of these companies cropping up and others consolidating, it will be useful to have a system in place to indicate which vendors are qualified to provide which services.

Facebook did not respond to requests for comment on possible changes to its developer programs.

Facebook launches mobile ads: Sponsored Stories and Premium page post ads within News Feed

At today’s fMC event in New York City, Facebook announced that Sponsored Stories and Premium ads will begin to appear in News Feed on m.facebook.com and native iOS and Android apps. This marks the first time the company has brought ads into its mobile products and is part of a significant update to its marketing and advertising products, centered around the introduction of Timeline for businesses.

Sponsored Stories in the mobile News Feed will appear similar to Sponsored Stories on the desktop News Feed, which were introduced in January. Premium ads are only available to advertisers working directly with Facebook representatives, not from the self-serve or Ads API tools.

While the introduction of Sponsored Stories to the mobile News Feed was expected, the appearance of Premium Ads in both the desktop and mobile News Feed (as opposed to their previous position on the right side of the desktop homepage) is very new. This allows premium advertisers to reach fans connected to their Page from within News Feed, even if there is no friend activity that could generate a Sponsored Story. While Premium ads in the News Feed are still relevant to the user, as they are only displayed to users who have already liked a given page, they are arguably less organic than Facebook’s past offering of Sponsored Stories in the News Feed, as they are focused on promoting content at scale, rather than friend activity on a Page.

Users who do not want to see promoted page posts in News Feed can unlike those pages. However, if a friend interacts with a page and the page is paying for Sponsored Stories, those items can show on desktop and  mobile.

Stay tuned for more coverage of today’s fMC event, and see our liveblog of the keynote presentation here.

Wildfire, GraphEffect now provide page management, Facebook ad software in one

Two more social software companies announced integration with Facebook page publishing and ad management tools this week on the heels of news that Buddy Media acquired Brighter Option to offer a platform that combines paid, owned and earned efforts.

Wildfire partnered with Adaptly on Monday to add social advertising capabilities to its suite of page management and promotion applications. Now today GraphEffect launched a new version of its social media management platform to establish more of a link between marketing and advertising, combining the Facebook Ads and Insights APIs.

These changes, like what Buddy Media has done with Brighter Option, allow businesses to see how their Facebook posts are performing and then easily choose which to amplify as paid page post ads. This is likely to encourage brands to begin prioritizing content creation ahead of traditional advertising.

We expect social media software companies to continue to consolidate. As social media marketing efforts become tied with paid advertising campaigns instead of being standalone efforts as they often have for the past few years, companies are going to be looking for a single software solution to help them manage it all. However, we can see how things might get complicated for brands that work with different agencies that use different software. These platforms will have to find ways to differentiate themselves and make it easy for brands and agencies to know which is right for them.

Buddy Media acquires Brighter Option to bring ad management to software suite

Social media management software company Buddy Media acquired Facebook Ads API partner Brighter Option as a way to provide a comprehensive software package for marketers, the company announced today.

Buddy Media now offers Facebook ad creation and optimization tools along with its social publishing, moderation, analytics and application software. The company says it chose to acquire London-based Brighter Option over 20 other ad partners because it wanted to buy technology and a team, not an agency.

We were impressed with Brighter’s Option’s latest iteration of the Social Ad Manager, which combines the Facebook Insights and Ads APIs. Now with integration into Buddy Media’s publishing tools, the software seems even more efficient. From the dashboard of posts, companies can select “Promote Story” to create a page-post ad campaign on Facebook (see image below). We imagine the same could be done for Twitter in the future.

Buddy Media prices its software based on usage, for example, the number of tabs a company wants to deploy. Brighter Option takes a single-digit percentage of ad spend. Buddy Media will continue to sell its software individually so companies don’t have to pay for Social Ads Manager if they have another ad provider, or they don’t have to buy the Conversation Buddy publishing tool if they only deal with paid media. However, for companies that want software solutions instead of managed services, Buddy Media now has the advantage of being a single vendor with quality offerings.

Brighter Option combines Page Insights, Ads API to improve Facebook ad planning

Facebook Ads API partner Brighter Option announced an update to its Social Ads Manager tool that makes ad creation and optimization more efficient. Most notably, the company now integrates the Page Insights API to help businesses choose effective ad creative for page post ads.

Page post ads are a relatively new offering from Facebook. Instead of developing creative with a headline, body copy and image, businesses can promote posts they already made on their Facebook pages. Brighter Option now shows posts’ engagement metrics within the ad creation section, which gives advertisers more context than Facebook’s self-serve dashboard and other ad tools provide.

Brighter Option CEO Peter Goodman says part of the goal with this feature is to solve some of the problems that result when companies have different agencies doing advertising and page management. Bringing page insights to the ad builder increases efficiency and we imagine it will encourage advertisers to rethink what type of content works best in Facebook ads.

The Social Ad Manager has come a long way since we profiled the tool in 2010. The London-based company has introduced several features that make Facebook ad planning and campaign management less onerous. We liked the easy navigation between analytics and scheduling, the find-and-replace feature for making copy changes across multiples ads, the ZIP code area map and shortcuts in the creative builder. For advertisers seeking a software solution rather than managed services for Facebook advertising, Brighter Option is worth testing. The company offers a free trial of its tool.

Facebook opens up Open Graph targeting options

Facebook changed its documentation sometime last week to allow advertisers to target any Open Graph actions, we discovered.

Facebook now allows Ads API partners to target users by action, even if the advertiser is not associated with the Open Graph app that created the action. Previously, anyone could target Facebook-created actions read, listen and watch, but only the developer who created a custom Open Graph verb (e.g. drink, visit or run) could target users who took that action.

This latest change to the Open Graph action targeting permissions gives advertisers more options to pinpoint consumers based on their activity on Facebook and with integrated apps. It also means developers do not have exclusivity over the verbs they create. Limiting who can target which actions is not ideal for the platform as a whole, as it could result in land-grab situations where developers try to claim verbs to maintain control over advertising. However, by opening this type of targeting to all advertisers, developers have a clear way to poach users of competing apps.

Facebook’s “Action Specs Targeting” feature is not yet available from the self-serve ad tool. It is in beta for Ads API partners only, but the partners we’ve talked to say they haven’t done much to test the new functionality. They say the documentation is confusing and the number of actions and users taking those actions is not yet at a scale worth targeting. TBG Digital CEO Simon Mansell and AdParlor CEO and Cofounder Hussein Fazal publicly spoke to these issues during one of our Inside Social Apps panels last week.

Much of the future of this type of targeting depends on Ads API partners finding the best uses and requesting improvements. These companies have a very sophisticated understanding of targeting and optimization, and they work with high-spending clients. Their findings could help advance this aspect of Open Graph, but it seems these partners need need further support and incentive from Facebook to invest time and resources toward beta testing it. Making the documentation clearer and not changing it without notifying partners would be the first step.

New Action Spec Targeting Permissions (emphasis ours):

Anybody can target any action, either built-in actions or custom actions, for any app. The currently available built in actions are og:news.reads, og:music.listens and og:video.watches. For example anybody can target the og:music.listens actions created by any application.

Old Action Spec Targeting Permissions (emphasis ours):

Anybody can target built-in actions for any app. For example anybody can target the og:music.listen actions created by any application. Only app developers or advertisers can target custom actions for their app. For example, if you create a “drove” action for your app only you can target users or friends of users who performed this action.

Blogging Inside Social Apps: Social Game Marketing and Performance Advertising on Facebook

Analytics and Open Graph were big topics of discussion during the “Social Game Marketing and Performance Advertising on Facebook” panel at the Inside Social Apps Conference in San Francisco on Thursday.

Ifeelgoods Co-founder and VP of Business Development Suchit Dash, AdParlor CEO and Co-founder Hussein Fazal, Kontagent CEO and Co-Founder Jeff Tseng and TBG Digital CEO Simon Mansell joined moderator AJ Glasser for the talk.

The panelists addressed the issue of game developers focusing on cost per install rather than more long term return on investment. Tseng, of analytics provider Kontagent, said it’s more important to optimize lifetime value over acquisition cost. Mansell, of Facebook ad agency TBG Digital, said many developers aren’t tracking ROI by segment, which makes it more difficult to optimize campaigns properly. Fazal, of AdParlor, said his company stresses analytics.

“We don’t like to work with a client unless they have analytics in place,” he said. “They don’t understand the value that we create because they’re not looking at the right numbers.”

Fazal and Mansell said it is too early to know what to make of Facebook’s beta test allowing advertisers to target by Open Graph activity. For example, an ad can be directed to people who read a book or watched a show.

“Our clients are quite excited to target around the play action,” Mansell said, but he noted that the API documentation on the issue is unclear. “I have a 121-person advertising company and it’s confusing for me. I’m hoping Facebook will make that more simple.”

Mansell and Fazal agreed that Open Graph does not yet have enough scale to understand how it might be an improvement over targeting by interest.

“First actions need to pick up,” Fazal said. “Developers need to create more actions.”

Fazal said Facebook should also give third-party ad providers access to pages and apps so they can better track how ads perform. He’s also frustrated with Facebook policy that prevents his company AdParlor from working with Tseng’s analytics company Kontagent to get data about user activity in apps.

“Facebook needs to leverage us [third-party partners] as much as possible,” Fazal said. “They’re understaffed for the amount of business that they’re doing.”

Mansell said he wants to see Facebook support the Open Graph verb “play” they way it has with “read,” “watch” and “listen.”

“That [playing games] is what a lot of people are going to Facebook to do,” Mansell said. “For Facebook to get users used to different verbs would be good.”

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