Facebook to mobile users: Get the facts about Messenger

messengerprompt

Facebook is addressing the fear associated with its Messenger application. Some mobile users are seeing a prompt atop News Feed, titled Messenger: Myths vs. Facts, according to a story in TheNextWeb.

Much of the unease over Facebook’s Messenger app — which is now the only way, other than mobile browser, that Facebook users can check and respond to messages — comes from a fear-mongering Huffington Post article and a story from a radio station, both of which have been widely circulated around the social network.

Facebook is now answering these rumors. When a user who sees the prompt taps “Learn More,” it leads them to a post explaining the truths about Facebook Messenger and privacy.

The post from Facebook’s Peter Martinazzi explains how Messenger uses the phone’s camera and microphone, as well as the reasons why messages are being separated from the popular native app:

Like most other apps, we request permission to run certain features, such as making calls and sending photos, videos or voice messages. If you want to send a selfie to a friend, the app needs permission to turn on your phone’s camera and capture that photo. We don’t turn on your camera or microphone when you aren’t using the app.

Many Facebook users are outraged that they have to download another app to get to messages, feeling as if they’re being manipulated. Martinazzi explains that this was done in an effort to make communication faster:

We’re committed to providing a fast, reliable and fun messaging app that anyone in the world can use to reach the people who matter to them. That’s why we’re focusing just on Messenger and moving messages out of the Facebook app. People usually respond about 20% faster when they have Messenger, and we think they’ll find both apps useful in different ways. We hope you’ll try out Messenger and enjoy everything else you can do with the app, like chatting with groups and sending stickers.

Readers: Are you still wary of Facebook Messenger? If so, why?

Image courtesy of TheNextWeb.

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