Facebook updates page insights to make reach metric more accurate, include mobile

Facebook today made two changes that will help page owners understand the true reach of their posts. The reach metric in page insights will now include mobile data and the desktop News Feed will no longer count reach until a user scrolls and loads the page’s story, the company tells us.

Reach is the total number of people who have seen a page post within the first 28 days since it was made. Reach is counted when a post is loaded and shown in News Feed. Beginning today, mobile distribution will count toward a page’s total reach. It was previously unclear that reach data was limited to desktop only, so many pages might have been reaching more users than they had thought. However, it seems Facebook will report reach as a combined total, rather than distinguishing between desktop and mobile. Last year the social network temporarily reported whether post Likes and comments came from mobile, but that doesn’t seem to be available from the Insights API anymore.

Facebook made another change this week that will affect reach total. To improve the efficiency of News Feed, Facebook will load fewer stories at a time. When a user scrolls down the feed, more stories will load. Because reach and impressions are counted upon load, the metric previously included impressions that users might not have actually seen. Now insights should more accurately reflect what users have viewed, though it should not affect how many fans will see a page’s post in their feed.

With these changes made at the same time, it is difficult to know whether reach is likely to be higher, lower or the same as it has been in the past. The addition of mobile would make the number higher, but the News Feed change could make it lower. Whether or not these differences will balance each other out is unclear.

 

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7 Responses to “Facebook updates page insights to make reach metric more accurate, include mobile”

  1. Facebook Insights REACH and IMPRESSIONS get more accuracy | About Social Media Analytics says:

    [...] (Source) [...]

  2. Facebook busca más precisión en sus insights e incluye a las plataformas móviles says:

    [...] | Inside Facebook En Genbeta Social Media | Facebook lanzará Insights en tiempo [...]

  3. Facebook Page Insights Update: Statistik zur Post-Reichweite nun präziser - Facebook Marketing, Facebook Fanpage, Facebook Applikationen says:

    [...] http://www.insidefacebook.com/2012/07/03/facebook-updates-page-insights-to-make-reach-metric-more-ac… [...]

  4. | spreading jam says:

    [...] Page Insights Go Deeper Inside Facebook reports that Facebook has made a few tweaks to help Page owners understand the reach of their Posts: Reach is the total number of people who have seen a page post within the first 28 days since it was made. Reach is counted when a post is loaded and shown in News Feed. Beginning today, mobile distribution will count toward a page’s total reach. It was previously unclear that reach data was limited to desktop only, so many pages might have been reaching more users than they had thought. However, it seems Facebook will report reach as a combined total, rather than distinguishing between desktop and mobile. Last yearthe social network temporarily reported whether post Likes and comments came from mobile, but that doesn’t seem to be available from the Insights API anymore. [...]

  5. Facebook Radically Changes ‘Reach’ Metric | eTechMavens says:

    [...] whose meaning hasn’t been made totally clear. If you read the post about this update on Inside Facebook, you’ll notice it states, “the desktop News Feed will no longer count Reach until a [...]

  6. Feature Pitch Part 10 – Adding Facebook Insights - AllFacebook Stats Blog says:

    [...] Facebook updates page insights to make reach metric more accurate, include mobile [...]

  7. Understanding Reach and Its Role in Your Facebook Marketing Strategy | PostRocket Blog says:

    [...] [Update 3/7/12: I previously wrote that Facebook counted a user as being 'reached' by a post if it was loaded in their News feed, even if they didn't scroll to it.  This was true from the introduction of Pages until July 3rd, 2012, when they finally made reach reflect the true number of users who truly have been reached - users that have scrolled to your post in their News feed on both mobile and desktop. Read more about that here.] [...]

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