Facebook to create different levels of access for page admins
Facebook announced it will give page owners an option to assign different privileges to admins, but it did not explain what type of access and restrictions will be available.
During a breakout session at the Facebook Marketing Conference on Wednesday, Product Manager Jeff Kanter said pages will soon offer five levels of admin access. He mentioned full access, publishing-only access and insights access, but did not reveal the other two levels. Facebook did not respond to requests for clarification.
It’s possible the feature could include messages-only access. After switching to Timeline, pages will include a message button that lets users send private messages to the page. It would be important for customer service representatives to see and respond to these messages, but an organization might not want those people to be able to see the page’s insights or make public posts.
Many page owners have wanted this type of feature for years. Third-party page moderation and analytics tools have helped companies protect their pages by designating different permissions for each user, but these tools are not free.
Kanter says the company hopes to release the feature by the end of March.
The full session about pages is available for streaming here.
March 2nd, 2012 at 12:59 pm
[...] InsideFacebook, Image credit: Will [...]
March 7th, 2012 at 1:19 pm
[...] Facebook Product Manager Jeff Kanter only specified what three of the five levels would be, according to our peer blog Inside Facebook. [...]
March 10th, 2012 at 4:45 pm
[...] Facebook Product Manager Jeff Kanter only specified what three of the five levels would be, according to our peer blog Inside Facebook. [...]
April 11th, 2012 at 9:01 am
[...] Facebook Product Manager Jeff Kanter only specified what three of the five levels would be, according to our peer blog Inside Facebook. [...]
May 23rd, 2012 at 7:19 pm
[...] Click to Read More Share [...]
May 25th, 2012 at 6:43 am
[...] comme la possibilité de déterminer différents niveaux d’administration des Pages (source : Facebook to create different levels of access for page admins) ou encore, la gestion d’une communication au niveau d’un pays sur une Page [...]
May 31st, 2012 at 6:31 am
[...] organized page administrators into five levels, following up on its announcement at the Facebook Marketing Conference in New York Feb. [...]
June 1st, 2012 at 11:04 am
[...] you like this story? Facebook hinted back in February that they would create five new levels of administrative access for Page managers and have finally [...]
July 30th, 2012 at 5:06 am
[...] Facebook Pages for Brands Admin Levels Coming Soon? Speculation is running hot and heavy about what, exactly, Facebook will introduce with its “5 admin levels” that are on deck to make an appearance (hopefully) by the end of the month. Confirmed are “Full Access, Publishing-Only Access, and Insights Access.” AllFacebook offers a laundry list on what they hope to see, but InsideFacebook is a bit more circumspect, sticking with only what Jeff Kanter, Facebook Product Manager, let drop during a breakout session at the Facebook Marketing Conference last week. [...]