How Businesses Can Use Facebook’s “Recommend This Place” to Gain Exposure and Likes

Facebook Marketing Bible

Businesses with physical locations have a new way to gain exposure in the news feed and get more users to Like their Pages through a new feature on Facebook Pages called “Recommend This Place”. Those that list a street address in the Page can potentially use this new feature to build their fan bases for free.

Recommend This Place appears in the right sidebar of Pages to users who live nearby that business. It allows users to write a short recommendation of the business which is then published to the news feed and shown to their friends when they visit the Page.

Here we’ll discuss how “Recommend This Place” works, why it’s beneficial to businesses and other organizations, and provide four strategies for securing recommendations through this feature of Facebook Pages.

The following is an excerpt from the Facebook Marketing Bible, the comprehensive guide to marketing your company, app, brand, or website using Facebook. The full version includes a deeper discussion of benefits and functionality, as well as three more strategies for securing recommendations that can drive Likes and news feed exposure.

Why It’s Important to Your Business

Recommendations made through this feature provide two core benefits to Pages:

  • News feed exposure – Helps a recommendation author’s friends discover your Page
  • Like Conversion Improvement – Displays a social endorsement to the author’s friends encouraging them to Like your Page.

Typically, the only free way to get news feed exposure to non-fans is by getting them to mention or link to your Page in one of their updates, photo tags, or comments, which is not very common. With Recommend This Place, you can gain free, compelling news feed exposure from an easy to publish, pre-populated stories generated through the feature.

Once users are on your Page, you typically must rely on the content of your default landing tab, be it your wall or a third-party application, to convince them to Like your Page. Depending on what the latest photos your Page was tagged in or the latest posts your or your fans have published to your wall, you might not be giving users the best impression. Recommendations appear on the Page, providing an endorsement to Like.

How It Works

Recommend This Place appears near the top of a Page’s right sidebar. Only users who list themselves as living in the same city or otherwise within roughly 12 miles of your business will see the Recommend This Place panel. It displays the instructions “Help you friends discover great places to visit by recommending [the name of your Page]” above an open text field. Users can then write a recommendation of your location, similar to a short Yelp review.

After being submitted, the recommendation appears as a rich feed story on the author’s wall and in the news feeds of their friends where others can Like or comment on it. It will also appear to the author of a recommendation’s friends when they visit the Facebook Page of the location in a section of the right sidebar called “Recommendations from Friends”.

Strategies for Attaining Recommendations

Geotargeted Page Updates

The best way to secure recommendations is by requesting them from users that live nearby via geotargeted Page updates.

To do this:

  1. Check to make sure your Page lists an address and displays the Recommend This Place panel.
  2. If not, add an address in the Basic Information tab of the Edit Page admin interface
  3. Go to your Page’s publisher and click the lock icon to bring up the targeting parameters
  4. First set your country, then the city of your business
  5. You can also include nearby cities that are within roughly 12 miles of your city.
  6. Write a simple, thankful call to action requesting users visit your Page and use Recommend This Place
  7. Publish and respond to any comments or questions with further instructions if necessary
  8. Repeat every few months

The more local cities you target with the update, the more respondents you’re likely to get. However, you risk confusing your fans if they receive the update but don’t have access to Recommend This Place on your Page.

Your call to action must be short and easy to read but explain where to find the feature. Depending on what voice best represents your business, you can also try:

  • An update with a thankful or appreciate tone such as “If you love Attest Retail, help more people discover us by visiting our Page and using the ‘Recommend This Place’feature on the right. Thanks!”
  • An update that references that you are specifically targeting locals, such as “Tell people why we’re your favorite Bay Area clothing shop by visiting our Page and using the ‘Recommend This Place’ feature on the right.”

The full version of this article including more strategies for getting users to recommend your Page can be found in the Facebook Marketing Bible.

Facebook’s Unreleased Mobile Photos App: How We Think It Works

A large set of documents and images of an as yet unreleased Facebook mobile photos app was leaked yesterday to TechCrunch. Many details remain unclear, including whether the app will be part of the traditional mobile apps, a standalone app, or both.

The app cherry picks some of the best design and functionality from existing photo apps Instagram, PicPlz, Path, With, and Color, and combines them with new features and a low-friction sharing process. Facebook didn’t directly acknowledge the app’s existence, except to say, “We’re constantly working on new features and enhancements to our products but have nothing new to announce at this time.”

We’ve dug through all the available images leaked and here’s how we think the new mobile photos app will work, though nothing is for certain until the app actually launches — if it does.

Single and Multi-Shot Sharing

The photo shooting and sharing experience appears to go like this. Users take a photo through the app or select one from their device’s library. They can then tap faces to tag friends. A “What’s Happening?” button allows them to tag the photos by Facebook Places or a Facebook Event they’ve RSVP’d to. They can then add a description to be published alongside the photo, set privacy restrictions on the photo to a certain bucket or list of friends, and then post it to Facebook.

When users select photos from their existing shots, Facebook appears to group them by timeframe, such as today or last week, as well as by geolocation. A grouping of recently taken but unshared photos reminds users of saved up content.

There are also more unique features, like the ability to take multiple photos and share them in a set. As each additional photo in the series is taken, a counter on the share button increases. Users can then location tag and describe them all at once.

Support for Video and Filters

Similar to Path’s apps, it appears that the new Facebook mobile photos app will allow users to shoot and share video. Similar to Facebook.com and the Facebook for iPhone, users will likely just tag the whole video as including a friend, rather than selecting a certain segment the way users tag a specific part of a photo as including a friend.

Some of the leaked screenshots show a button called “Filters” on the camera view. User might be able to overlay special lenses as they take photos, similar to Instagram but with the filters applied before rather than after taking a shot. This feature could allow users to post filtered photos directly to their Facebook albums, and reduce the need for Instagram which only lets users post links to their photos on Facebook.

Activity Stream

User can view photos shared by friends through an activity feed that looks like a cross between Path and With. Photos are condensed into horizontal tiles or shown as thumbnails for easy browsing. But they are expandable for larger viewing. Each space in the feed can show a single photo, such as one a friend was tagged in, or a set of several photos from the same location.

If users click into a location or Event, it looks like they’ll be able to see all photos taken by friends or that are visible to the public, and all the people who are there. This incorporates the best parts of Color — knowing who’s where, and seeing a single place from the perspective of several people. It could become powerful way to get real-time information about an event, such as a concert in the example below, while it happens.

When enlarged, a photo’s description, tags, and feedback are translucently overlaid on the bottom of the photo, permitting full screen viewing. Feedback icons can be tapped to slide up the full-text of comments or Likes and the option to add one’s own, but the photo still remains visible in the background.

No Additional Sharing

Judging by their absence in the leaked documentation, one feature common to other photo sharing apps may not be present in Facebook’s. There’s no trace of additional social sharing options in the Facebook app. Unlike PicPlz and Instagram, which offer syndication of photos to Twitter, Flickr, Tumblr, Foursquare and more, Facebook’s app only publishes to Facebook.

This could be its biggest weakness. If users really want to share a photo with their Twitter followers or blog readers, they might opt for one of the more inclusive apps such as Instagram, which now has more than five million users.

However, with friend and location tagging, multi-photo uploads, video support, filters, and a sleek interface, Facebook’s new mobile photos app might convince users those extra views aren’t worth using something else. And while the leaked images depict an iPhone app, the documentation points to the app working off HTML5, which would make it usable on other platforms such as Android.

Facebook Alerting Users to Facial Recognition Privacy Setting With Home Page Ads

Facebook is now showing in-house ads on users’ home pages promoting its “Suggest photos of me to friends” facial recognition feature and linking users to the privacy setting that controls it. The in-house ads seem designed to counter criticism Facebook receives about a lack of transparency around the quiet worldwide rollout of the tag suggest feature worldwide last week. By adding a new privacy setting that defaulted to enable facial recognition, Facebook has drawn probes and complaints of some European privacy authorities and US advocacy groups.

The ads will help inform users and could be seen as a form of apology for the rollout of the controversial though rather benign feature, though they could also spark more backlash from users.

Users browsing the home page may see an in-house ad in the right sidebar beneath the Upcoming Events section with the headline “Photos are better with Friends” and copy that reads “Tag suggest helps you tag your friends and find out when photos of you are posted. See your privacy settings.”

The ad doesn’t explain that the feature is based on facial recognition, though, which is the main reason that some users are concerned with it. Facebook typically uses in-house ads to promote its own products such as Facebook Credits or its mobile apps, and doesn’t usually use them to draw attention to privacy settings.

Facebook initially launched the opt out facial recognition feature in North America in December with a Facebook blog post, and there wasn’t much of a reaction. However, last week Facebook rolled out the feature to the rest of the world, including privacy-sensitive countries in Europe, without a formal announcement. This led security software developer Sophos to attack Facebook, and many publications followed suit.

An update to the original Facebook Blog post and updates to some of Facebook’s official Pages were published shortly afterwards, but they were too late to stop the negative press. The next day, the European Union’s privacy authority and Ireland’s data protection authority both launched investigations into the feature, and America’s Electronic Privacy Information Center filed a complaint to the Federal Trade Commission.

In reality, the feature is not as dangerous as some make it out to be. It simply streamlines the process of a user tagging their closest friends in photos they’ve uploaded, and it doesn’t identify people you don’t know or allow users to search for someone across Facebook’s huge photo set. It can help users by increasing the likihood they’ll be tagged in photos in which they’re depicted so they know the photos exist and can request the uploader delete them if necessary. Still, Facebook could have been more transparent regarding the rollout, especially considering the public scrutiny it receives on such issues.

A more complex question is whether Facebook should add new default-enabled privacy settings without giving users the opportunity to opt out before they launch. Since many users rarely check their privacy settings, adding features as opt in would probably lead few new features to benefit from them. Therefore, the best option might to be for the site to launch features as opt in, but alert users prior to the launch and offer a preemptive opt out.

These ads, if run alongside the worldwide rollout or even prior to it could have saved Facebook from what turned out to be a PR problem. In the future, similar ads could help Facebook continue to launch new features and opt out privacy settings while appearing forthcoming rather than sneaky.

More Measurement Firms Show Stronger May US Facebook Growth, Following Slower Start to 2011

Three third-party measurement services agreed on United States Facebook traffic in May, at least directionally. They each showed the company making a net gain in monthly unique visitors to help make up for what has been a slower year by each of their accounts. Beyond this initial point of agreement, the data diverges, as you can see in the chart below — that is, except for a few main points.

Facebook is still posting overall user gains in the US if you look past month-to-month changes, but it is doing so more slowly than it has in previous years as it nears saturation in the market.

Nielsen published monthly numbers yesterday showing that Facebook added 6.28 million monthly unique visitors in May to reach 140.3 million, following a loss of 1.64 million in April, a gain of 4.92 million March, and a loss of 4.84 million in February.

Compete showed growth of 4.75 million unique visitors in May for a total of 142.7 million unique visitors, following a loss of 2.82 million in April, a gain of 6.66 million in March, and a gain of 351,000 in February.

ComScore, meanwhile, had indicated net growth of 3.16 million to 157.2 million uniques, following a gain of 1.10 million in April, another gain of 2.30 million in March, and a loss of 2.34 million in February.

In contrast to most of the past four months shown by the others, our Inside Facebook Gold service, which tracks Facebook traffic via its ad tool, showed a loss of 5.88 million in May to end at 149.3 million, following a gain of 260,000 in April, another gain of 2.78 million in March, and an additional gain of 3.32 million in February. See our previous two posts on the matter here and here.

If you look further back (see above graph), you can observe what looks like a general deceleration since last fall, with each service reporting losses in at least two months — except for Inside Facebook Gold, which only showed a loss in May.

Zooming out, there are 307 million people in the US, and nearly 240 million of them use the internet, at least by the official numbers. Going by comScore’s totals, Facebook is currently reaching 72.3% of the 216 million unique visitors for May. You could say that Facebook has 60-plus million users to go if it’s going to reach complete saturation (depending on whose numbers you look at). But going even close to there would be a first for the internet.

The reason is that Facebook is already the second-largest internet brand in the country, behind Google’s 155 million monthly uniques, according to the latest Nielsen data. In looking at Facebook’s efforts to continue innovating its core product — adding more features like Places and Deals, taking away the friction of page-loads to access parts of the site like Photos, going further into mobile with new apps, and generally trying to make itself easier to access and more available anywhere — one can see how it is working to get there.

The result has been 50% of of users returning every day, according to Facebook, with third parties generally showing similar engagement numbers. It’s especially notable that the company has been self-reporting this percentage since its early days, suggesting that the site doesn’t seem to have gotten less popular with most existing users as it has grown.

So with that in mind, it’s not surprising to see some months come in lower than others, or even dip into negative territory this year. We expect these rises and falls to be much more common going forward versus the breakneck growth in 2008, 2009 and the first part of 2010.

Which brings us back to how to interpret month-to-month data from these various sources. It is obvious that they all contradict each other. They have varying methodologies (and bugs, as we noted about the ad tool in previous posts), and there are also seasonal factors like college graduations that affect each piece of data. No two sources has ever exactly agreed on growth or total numbers, although comScore and Inside Facebook Gold tend to match up more often, with the others tending towards each other as well.

Therefore, as we say in the posts we write every month about all this data, do not jump to conclusions either about increases or decreases in Facebook user numbers in the short-term, because it is its long-term trajectory that shows its current health and future potential.

New This Week on the Inside Network Job Board: Context Optional, Daglow Entertainment, Wild Needle, Voxer and More

The Inside Network Job Board is dedicated to providing you with the best job opportunities across social and mobile application platforms.

Here are this week’s highlights from the Inside Network Job Board, including positions at Daglow EntertainmentContext OptionalWild Needle, VoxerPeak Games, Xtranormal Inc. and Atari.

Listings on the Inside Network Job Board are distributed to readers of Inside Social Games, Inside Facebook and Inside Mobile Apps through regular posts and widgets on the sites. Your open positions are being seen by the leading developers, product managers, marketers, designers, and executives in the Facebook Platform and social gaming industry today.

Facebook Appears to Be Finally Moving Away From Its All-in-One Mobile App Strategy

Since launching its first native iPhone app in 2008, Facebook has taken an all-in-one approach to building mobile apps with most major features of the site accessible in a single application.

But it looks like that may be about to change with leaked photos of a forthcoming photo-sharing app obtained by TechCrunch, which would push the social network into a competitive, but nascent field of apps like Instagram, PicPlz, Path and Color.

Designing apps around a feature or single behavior represents a sea change in thinking for the company. It’s a recognition that making users do two clicks into the app to access messages, chat or photos introduces too much friction and that apps built around a pared-down set of actions done in 30 seconds or less perform the best. This contrasts with what the company has done in the last few years in trying to put as much of the website’s functionality into its mobile apps as possible.

>> Continue reading on Inside Mobile Apps.

Badoo, Friend Quizzes, Profile Statistics, Norton, Yahoo and More on This Week’s Top 20 Facebook Apps by DAU

Friend and profile applications dominated our list of top 20 growing apps by daily active users this week. A few horoscope and dating apps, as well as a handful of other apps, rounded out the list, which saw apps grow from between 177,600 and 7.3 million DAU, based on AppData, our data tracking service covering traffic growth for apps on Facebook.

Top Gainers This Week

Name DAU Gain Gain,%
1. Empires & Allies 7,757,802 +7,329,465 +1,711%
2. Daily Horoscope 5,836,048 +1,767,992 +43%
3. Badoo 2,625,386 +851,285 +48%
4. Questions 788,316 +745,487 +1,741%
5. 60 Photos 1,391,489 +514,018 +59%
6. Social Statistics 451,970 +436,471 +2,816%
7. Tag Friends 370,082 +328,383 +788%
8. Mynet Çanak Okey 848,304 +320,229 +61%
9. Zoosk 1,109,394 +311,226 +39%
10. BandPage by RootMusic 1,795,380 +249,978 +16%
11. Amor 364,318 +233,234 +178%
12. Samsung Mobile 1,631,126 +229,238 +16%
13. Gardens of Time 2,675,067 +220,398 +9%
14. Norton Safe Web 240,931 +215,447 +845%
15. RewardVille 1,254,334 +215,426 +21%
16. Army Attack 669,010 +215,038 +47%
17. Static HTML: iframe tabs 1,184,386 +204,139 +21%
18. WhoIsNear? 271,226 +183,084 +208%
19. Yahoo! 8,760,314 +178,242 +2%
20. Astrology 2,440,981 +177,573 +8%

Daily Horoscope grew mostly in Turkey by 1.7 million DAU while Astrology grew by 177,600 DAU. The first app automatically posts daily to a user’s Wall while the second includes a pop-up asking users if they would like to receive daily Wall posts of their horoscopes. Dating apps on the list included Badoo with 851,300 DAU mostly out of Mexico, Italy and France and Zoosk with 311,200 DAU mostly from the United States.

Our miscellaneous apps included BandPage by RootMusic with about 250,00 DAU, Samsung Mobile with 229,200 DAU, Norton Safe Web with 215,500 DAU, perhaps helped in part because the app, which scans for dangerous links in a user’s feed, prompts users to enable “auto scan.” Then there was Static HTML: iframe tabs with 204,100 DAU and Yahoo’s app with 178,200 DAU.

Then there were a few applications that used different viral methods to exploit a user’s friends and profile statistics on Facebook. Questions grew by 745,500 DAU, Tag Friends grew by 328,400 DAU and Amor grew by 233,200 DAU. Each of these utilized some form of quiz wherein a user is asked questions about their friends, then the answers are published directly to their Walls.

60 Photos is an app that grew by 514,000 DAU that allows users to rate friends’ photos, generating feed stories. Then Social Statistics grew by 436,500 DAU publishes a feed story with a user’s top friends. Finally, WhoIsNear? grew by 271,200 DAU; the combination of check-in and social app publishes feed stories when you “check-in” on Facebook.

All data in this post comes from our traffic tracking service, AppData. Stay tuned for our look at the top emerging apps on Friday.

Facebook Hires Veteran Political Staffer Joe Lockhart as New VP of Global Communications

Facebook has hired second-term Clinton administration press secretary Joe Lockhart, AllThingsD reported yesterday. He’s going to work as Facebook’s new vice president of global communications, starting in July.

He’ll also be working alongside another former White House staffer, Marne Levine, who recently joined to lead Facebook’s worldwide lobbying efforts.

Both will report to Elliot Schrage, Facebook’s long-time vice president of global communications, marketing and public policy. Schrage will in turn increase his focus on technology and policy issues going forward; his official comment on Lockhart’s hire, below.

Joe’s arrival brings new skills and greater depth to our incredibly busy team. His experience building and running a press office at the White House gives him particular appreciation for the demands of a global 24-hour news cycle and the challenges of responding effectively to intense scrutiny. His experience launching and scaling a communications firm will help us as we seek to build our team and continue to offer great opportunities for growth and professional development.

Lockhart is set to move to California following his daughter graduates from high school in Washington, D.C., according to the report. After leaving the White House, he founded and worked as managing director of the Glover Park Group, a well-respected consulting firm in the capitol.

Inside Virtual Goods: Spending and Usage Patterns of the Social Gaming Audience 2011, Is Here

If 2010 is remembered as the year that games on social networks became a billion dollar business, 2011 is quickly becoming the year that the industry is starting to mature. Facebook is mandating Credits effective July 1st, creating massive changes in the monetization ecosystem, last year’s hit games are fighting for their lives, and new developers and games are climbing the leaderboards. At the same time, larger players are consolidating smaller studios and teams, and large media companies and traditional game developers continue to plot their social gaming strategies.

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That’s why we’re excited to announce today the release of a new original study in our Inside Virtual Goods series by co-authors Justin Smith and Charles Hudson that is exclusively focused on spending and usage patterns in the social gaming market, entitled Inside Virtual Goods: Spending and Usage Patterns of the Social Gaming Audience 2011. The second annual installment of this report.

Most of the studies on player spending and usage patterns in social games over the last year have actually been conducted by industry vendors. Inside Virtual Goods: Spending and Usage Patterns of the Social Gaming Audience 2011 is our exclusive independent look at the virtual goods spending and behavior patterns of social game players on Facebook — data you won’t find anywhere else.

About the Report

Inside Virtual Goods: Spending and Usage Patterns of the Social Gaming Audience 2011 gives you an inside view of the market at this critical juncture in the intersection of social networking and online games.

We have surveyed nearly 2,000 players of social games on Facebook from around the world and across the demographic spectrum. Inside Virtual Goods: Spending and Usage Patterns of the Social Gaming Audience 2011 is the most in-depth independent survey of player behavior and spending patterns in the social gaming market.

What We Cover

  1. Spending Habits and Payment Methods in Top Games – It’s easy to compare games based on audience numbers, but which games monetize better? What payment methods do players use most often in top games? How is the shift to Credits affecting player behavior? We investigate how spending patterns compare across top social games.
  2. Frequency of Play and Methods of Game Discovery - As Facebook has cut down on developer access to viral channels, designing an engaging and viral game is becoming both increasingly important and challenging. We investigate which games people play most frequently, and which methods of social game discovery are most effective for top games.
  3. Demographic Differences by Region, Age, and Gender – While the social gaming market is increasingly global, the audience is also becoming increasingly diverse by age and gender. How do different segments of the audience differ in terms of spending and usage patterns inside social games? We take an in depth look.
  4. Brand Recall for Social Games – How important are brands, and how well can users identify developers of top games? We investigate brand recall amongst social game players.

See the full table of contents below:

Table of Contents

I. Methodology and Respondents

1. Introduction
  • About Inside Virtual Goods
  • About the Authors
  • Survey Objectives
2. Research Methodology
  • Target Population
  • Respondent Acquisition Method
  • Survey Structure
  • Potential for Bias
3. Survey Respondents
  • Description of Total Respondent Population
  • Total Number of Respondents
  • Overall Breakdown

II. Overall Results

4. Favorite Game
  • Distribution of Favorite Game
  • Frequency of Play
  • Favorite Game Discovery
  • With Whom Do You Play?
  • Spending on Favorite Game
5. Payments
  • Frequency of Payment Methods
  • Consumer Perception of Facebook Credits
6. Play Patterns, Spending, and Brand Recall for Top Games
  • Frequency of Play in Top Games
  • Spending in Top Games
  • Aided Brand Recall for Top Games

7. Mobile Platform and Game Adoption by Social Game Players

  • Smart Device Ownership
  • Mobile Games Played by Active Social Games Players
  • In-Game Mobile Purchase Activity by Active Social Gamers

III. Demographic Differences in Usage Patterns and Monetization


8. Regional Differences

  • Game Discovery and Spending
  • Favorite Game
  • Payment Types
9. Age and Gender Differences
  • Who are the Social Gaming “Whales”?
  • Spend Across Games

Appendix

  • Survey Questions

More Data, More Actionable Insights

In 2009 and 2010, social games began to show what kind of value can be created on top of social networks. 2011 will be an even more important year as the industry continues to mature.

Social gaming, powered by virtual goods, is this year’s industry to watch. If you’re involved, or are considering jumping in, Inside Virtual Goods will be one of your most important tools.

One year of original data and exclusive in-depth reports delivered on a quarterly basis is $2,495 and contains:

  • A detailed overview of the current state of the industry
  • Specific estimates on market size by segment
  • Diagnosis of key opportunities and issues by segment

Get The Annual Membership

Get Annual Membership (Includes Report + 3 Additional Quarterly Issues): $2,495


OR Buy Single Report: $995

The one year subscription includes three quarterly updates on key developments in the space, including future editions of our annual reports, Inside Virtual Goods: The US Virtual Goods Market 2010-2011 and Inside Virtual Goods: The Future of Social Gaming 2011.

Or, you can download just this report. The price is US $995.

About the Authors

justin-smith-headshotJustin Smith

Founder, Inside Network

Justin Smith is the founder of Inside Network, the first service dedicated to providing news and market research to the Facebook platform and social gaming ecosystem. Justin leads Inside Network’s analyst services, manages Inside Network’s AppData service, and serves as co-editor of Inside Facebook and Inside Social Games. Inside Network was acquired by WebMediaBrands (NASDAQ:WEBM) in May 2011.

Prior to Inside Network, he was Head of Product at Watercooler, now Kabam, a leading social game developer on the Facebook Platform. Prior to Watercooler, Justin was an early employee at Xfire, the largest social utility for gamers, which was sold to Viacom in 2006.

Justin holds a degree in Computer Systems Engineering from Stanford University, where he was a Mayfield Fellow and a recipient of the Terman Award in Engineering.

charles-hudson-headshotCharles Hudson

Venture Partner, SoftTech VC, CEO and Co-Founder, Bionic Panda Games

Charles Hudson is a Venture Partner with SoftTech VC and the CEO and Co-Founder of Bionic Panda Games, a mobile games company based in San Francisco, CA.

Until February 2010, he was the VP of Business Development for Serious Business, a leading producer of social games. Zynga acquired Serious Business in February of 2010. Prior to Serious Business, Hudson worked at Gaia Interactive, Google, IronPort Systems, and In-Q-Tel. Hudson also founded Third Power LLC, a conference and events company that was acquired by WebMediaBrands. Charles holds an MBA and BA from Stanford University.

Facebook Allows More Descriptive Page Tab App Names by Extending Character Limit to 100

Facebook has greatly extended the length of names permitted for Page tab applications. While before names could only be 16 characters or less, they can now be up to 100 characters, though long names will cause fewer different tabs to be displayed above the fold.

The change will allow admins to more accurately and descriptively name their tabs, and use long names to draw attention to certain tabs. For instance, rather than naming a sweepstakes tab “Enter Contest”, it could be named “Enter to Win a 10-Day Vacation in Hawaii”.

When Facebook released the February 2011 Page redesign, Page tab apps moved from atop the wall to the navigation menu beneath the profile picture. While no longer front and center, this extended the permitted character length for tab app names to 16 and allowed more app to be displayed before a fold. Later Facebook increased the number of tabs visible above the fold and allowed reordering of apps.


However, even 16 characters wasn’t always enough to accurately describe a tab. Short, confusing names may have prevented users from knowing what they were missing by not clicking through to the tab app. For instance, MTV had to call one of its tabs “JS Game” instead of the more compelling “Jersey Shore Game” because of the character limit.

Now, with a maximum length of 100 characters, Page admins have much more flexibility with how they can use the navigation menu. They can list prizes or entry mechanism within the names of contest apps, for example “Subscribe to Emails to Win $10,000″. They can explain the function of utility apps for coupons or discounts, such as “Coupon Codes For Our Online Store”.

Admins could also get more creative, adding urgency to a tab name by listing an expiration date, such as “Only 10 More Hours To Enter Our Contest”. Or they could fill most of their navigation menu with a single tab name rather than try to drive clicks to several different tabs.

To edit Page tab app names, admins can click the Edit Page button on their own Page, then visit the Apps tab, then click “Edit Settings” on the tab they want to rename. To reorder tabs, visit the Page, and click the “Edit” link beneath the tab app navigation menu, or click “More” and then “Edit” button to drag-and-drop the tab apps.

Short, easy to read names are usually best, but when those don’t properly convey an app’s function, Page admins can rewrite them. We’ll watch and see what creative and effective uses are made of this newfound freedom, so check back for more ideas.

Update 6/23/11 2:30pm PST: This featured has not yet rolled out completely, so it’s unclear whether it is only a test or not. Facebook may be waiting to see how the initial roll out group uses it.

[Thanks to Kevin Evanetski for the tip]

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