Free Facebook Credits Will Expire February 15th for Some Users

Facebook distributed free Credits last summer to increase awareness of its new “universal” virtual currency, but is now informing users that these promotional Credits will expire on February 15th, 2011. Users who received free promotional Credits but never spent them are seeing a notification informing them to use their Credits before they disappear.

The expiration will please developers because they can’t redeem free Credits spent in their games for cash from Facebook as they can with traditionally purchased Credits. However, it will also anger some gamers who will feel ripped off.

Last June, Facebook began offering users 5 free Credits for installing Crowdstar’s Hello City game. The promotion was designed to familiarize users with the Credits system and maintaining a balance. It also helped make them more comfortable spending Credits. This would benefit developers in the long run, but also led to an immediate loss of revenue. It expanded the promotional Credits more broadly in the weeks afterward.

Since then, Credits has matured and is now the exclusive direct payment method for 22 of the top 25 Facebook games, including those from Zynga, Disney/Playdom, EA/Playfish, and many others. All developers will be required to switch to Credits on July 1st, 2011.

Some developers reported that up to 70% of the Credits being spent in their games were promotional Credits that didn’t earn them money. This led some developers to increase prices to exclude those users with only small number of promotional Credits.

Other developers were impacted less, with only .05% to 15% of incoming Credits being promotional ones. Still, Facebook has been trying to improve its standing with developers, and removing free Credits from the virtual economy will accomplish this.

Facebook’s Help Center has details about the free Credits expiration. Purchased Credits won’t be affected, and users can keep any virtual goods they”ve bought with free Credits before February 15th. Facebook protected itself from legal challenges to the expiration by changing its Payment Terms in September to include the statement “If you receive free or promotional Credits, we may expire them at any time.”

Facebook tells us that users will see a combination of notifications, home page ads and canvas navigation reminders that their credits are expiring until February 15th. It’s possible that Facebook will seed users with free promotional Credits again in the future, though for now its focusing on offering discounts on in-game purchases made with Credits through the new Buy With Friends deal sharing system.

Facebook Marketing

Mediabistro Event

Facebook Marketing

Starting January 13, work with the group marketing manager of social media at Microsoft/BingAds to grow your business on Facebook! In this course, you’ll learn how to set up your company page, understand Facebook best practices, and execute a monthly content strategy. Register now!


Leave a Reply

7 Responses to “Free Facebook Credits Will Expire February 15th for Some Users”

  1. Mitchell McKenna says:

    Any way I can donate these 15 free facebook credits we all got to a charity?

  2. This Week’s Headlines From Across Inside Network says:

    [...] Free Facebook Credits Will Expire February 15th for Some Users [...]

  3. Free Facebook Credits To Expire February 15th says:

    [...] to Inside Facebook, the credits expiration will only be applied to a limited group of users. Our guess is its for [...]

  4. Matt says:

    @mitchell: Sure. Facebook will payout to the charity the same way they pay out to the developers: a check for $0.00.

  5. michelle says:

    how do i redeem credits

  6. Josh Constine says:

    @Michelle: You purchase virtual goods within Facebook games.

  7. Free Facebook Credits To Expire February 15th - AllFacebook says:

    [...] to Inside Facebook, the credits expiration will only be applied to a limited group of users. Our guess is its for [...]

Get the latest news in your inbox
interested in advertising with inside facebook?

Social Media Jobs
of the Day

Assistant Editor

8 Inc.
New York, NY

Copywriter & Editor

Santa Monica, CA

Director of Marketing & Communications

Neumans' Kitchen
New York, NY

Social Community Manager

Tallahassee, FL

Editorial Director

Phoenix House
New York, NY

Featured Company

Join leading companies like this one and recruit from the nation's top media job seekers on the Mediabistro Job Board. Every job post comes with our satisfaction guarantee. Learn More

Our Sponsors

Mediabistro A division of Prometheus Global Media home | site map | advertising/sponsorships | careers | contact us | help courses | browse jobs | freelancers | content | member benefits | reprints & permissions terms of use | privacy policy Copyright © 2014 Mediabistro Inc. call (212) 389-2000 or email us