Facebook Gets Vague Privacy Inquiry from House Judicial Committee

Facebook introduced more features for users to easily increase the privacy of their personal information, last week, following prolonged criticism of changes it made in April.

Despite those moves, it is getting new scrutiny around the changes. US House of Representatives Judiciary Committee chairman John Conyers sent a letter to the company on Friday asking it to provide more details on what it has been doing to ensure user privacy.

A Pointedly Vague Letter

The letter, while brief, appears to directly address how Facebook is continuing to make some user data public by requirement, and more of it public by default. Facebook’s argument is that its aggressive, open approach to product development is what allows it to best serve users.

While the committee has not yet called for a hearing on Facebook’s privacy practices, the letter shows that the company has more convincing to do if it hopes to remove the risk of regulation entirely.

Here’s the relevant text of Conyers’ letter (via the raw story):

Specifically, we would appreciate a detailed explanation of the information about Facebook users that your company has provided to third parties without the knowledge of the account holders — particularly in circumstances in which the user did not expressly opt for this type of information sharing. Please explain your prior policies with respect to user consent for information sharing, and with whom any information was shared. Also, please detail how the new policies Facebook is adopting differ from past practices, including whether the burden is on the user to opt in or opt out of the relevant privacy settings.

Conyers is not specific, so we’re not sure which Facebook changes he’s referring to. Here’s what his letter seems to be pointing to.

In December, Facebook required all users to make some profile information public, including their name, profile photo, network and gender — a class of information that the company calls “General Information.” In April, it went further, asking all users to change previously-private interests into links to publicly-viewable Pages — but it allowed users to hide this information once again, last week. (See our full review of the latest changes, for more).

Facebook also introduced a service in April called “Instant Personalization,” where it shares General Information about users with pre-selected third parties without users’ explicit prior consent. This service launched to be opt-out by default — and it still is despite the changes.

The first sentence of the excerpt, above, appears to be about the nature of how Instant Personalization works, along with an allusion to the more general changes that Facebook made to General Information in recent months.

The second sentence appears to be about those general changes.

The final sentence appears to ask if the new changes impact Instant Personalization’s opt-out setting.

Charles Schumer and a few other senators have already criticized Facebook for Instant Personalization and for how it has made some user information public by requirement, and they echoed those criticisms despite last week’s moves. So, while vague, Conyers’ letter suggests he has been talking to critical congresspeople, privacy groups and other critics; there are other Facebook privacy issues that he could have referred to, but didn’t, such as how the social graph plugins work.

Facebook’s changes last week were meant to satisfy things like congressional inquiries, but Instant Personalization is still opt-out and General Information is still public by requirement. Conyers’ letter also comes across as loaded. He sent it to Facebook on Friday, after the company announced the changes on Wednesday and even held a Capitol Hill session on Thursday explaining them to House and Senate congresspeople and staffers. He knew about the changes and knew what had not been changed.

The company’s response to the letter, in any case, is that ”we are continuing to have discussions with all the relevant authorities and we will be answering their questions.”

Facebook’s Last Big Privacy Battle… For Now?

Facebook believes that the best way to serve its users is to provide a more open service. It has successfully done so since the company launched as a completely closed network for students on a university network, six years ago, despite criticism from some users, privacy groups and politicians.

The site has around 500 million users now, and Facebook says it has seen no meaningful traffic drop due to any privacy issues now or in the past due to other changes. The contested features have not been documented to cause damage to users, at this point.

The company, in other words, has a lot of evidence that it can show to defend its current products. But it will be explaining itself to at least some congresspeople who are already coming across as skeptical.

Facebook chief executive Mark Zuckerberg spent most of Wednesday walking major media outlets through the latest privacy protections it has put in place, and answering pointed questions about how it has approached the issue. The resulting coverage, along with closer analysis, has tended to provide a more positive view of Facebook’s approach than in previous weeks.

But those opposed to Facebook’s changes are off to a stronger start in Washington, DC.

Zuckerberg said last week that it was done making significant privacy changes for the foreseeable future. Assuming all other factors continuing as they are now (i.e. no traffic drop from users getting fed up), government inquiries could make for its last big battle in the ongoing saga of Facebook privacy changes.

Whether or not Facebook thinks it has arrived at the proper privacy settings for users, public criticism and the risk of regulation have forced it to stay steady where it is — and could even force it to backtrack.

Post-a-Day Apps Reign on This Week’s List of Fastest Facebook Growers by MAU

Frases Diarias continues its streak on this week’s list of fastest-growing apps on Facebook by monthly active users. The Spanish language phrase-of-the-day app has done incredibly well, considering that it now has about 6.5 million MAU — more than 10 percent of what’s probably a native-language Spanish speaking population of more than 60 million people on Facebook.

Do keep in mind when you’re looking at the below figures that they actually represent over two weeks worth of gains, following a Facebook bug that halted MAU reporting for a time. Here’s the AppData list of the top 20 apps:

Top Gainers This Week
Name MAU Gain↓ Gain, %
1. icon Frases Diarias 6,485,283 +3,269,500 +101.67
2. icon MindJolt Games 16,014,674 +3,055,366 +23.58
3. icon Nightclub City 2,555,064 +1,577,030 +161.24
4. icon Facebook 35,628,483 +1,274,631 +3.71
5. icon Family Feud 6,051,862 +1,235,533 +25.65
6. icon Static FBML 65,487,654 +1,231,700 +1.92
7. icon @Smiles 7,938,137 +916,681 +13.06
8. icon Name Analyzer 1,668,781 +825,429 +97.87
9. icon Movies 4,723,530 +794,684 +20.23
10. icon My Empire 797,601 +791,760 +13,555.21
11. icon Yearbook 4,844,143 +714,923 +17.31
12. icon Bola 3,286,966 +714,444 +27.77
13. icon Profile HTML 1,329,130 +582,660 +78.06
14. icon Facebook for BlackBerry® smartphones 17,735,490 +574,681 +3.35
15. icon Games 2,677,583 +564,207 +26.70
16. icon Monster World 1,014,358 +558,300 +122.42
17. icon Kingdoms of Camelot 3,709,340 +525,450 +16.50
18. icon Profile picture analyzer 579,151 +524,576 +961.20
19. icon Ninja Saga 5,336,824 +508,751 +10.54
20. icon Jungle Life 962,500 +502,097 +109.06

MindJolt Games, the largest game portal app on Facebook, is regaining ground that it lost after its acquisition in the beginning of March. Its new owners may be experimenting with tactics for growth, although it’s hard to imagine that it could grow a great deal more, as it’s already number eight overall in the games category.

We’ll talk more about the other games, including Nightclub City, over at Inside Social Games. The next app of real note is @Smiles, if only for its steady growth. the app simply shares a bit of content each day on users’ walls, the same time-tested tactic that’s seeing Frases do so well.

Movies is an interesting appearance. The three year old Flixster app has seen good times and bad; a year ago, it had well over 10 million MAU. When it started growing again a week or two ago, it only had four million. But the recovery isn’t going too badly, with over 20 percent (re)growth so far.

Last and nearly least, at least among this group, is Yearbook, which tracks your old classmates. Yearbook is another old app that was once bigger; but users come and go on Facebook. For now, Yearbook appears to be regaining some of its old glory, though: the app has been gaining solidly for a month.

This Week’s Headlines on Inside Social Games

ISG LogoCheck out the top headlines and insights this week from Inside Social Games – tracking all the latest developments at the intersection of games and social platforms.

Monday, May 24th, 2010

Tuesday, May 25th, 2010

Wednesday, May 26th, 2010

Thursday, May 27th, 2010

Friday, May 28th, 2010

Facebook Roundup: Canada, Privacy, Yahoo, Ads, Lawsuits and the NBA

Canada Gets New Facebook Manager - Facebook has hired Jordan Banks to serve as the new managing director for Canada, overseeing the business side of Facebook in that country. Banks previously helped launch eBay Canada, chief executive of Internet sports/entertainment broadcaster IPTV and co-founder of Thunder Road Capital specializing in early-stage tech companies. [Image via Financial Post]

Yahoo Adds More Facebook - Yahoo has furthered its Facebook integration this week by adding the Like button to some of its content, such as Yahoo sports. The company has also made changes to its email system, now allowing users to read and reply to Facebook items from the news feed within Yahoo Mail.

Facebook Addresses Profile, Ad Privacy Concerns - Facebook posted a note on its Facebook Engineering Page this week explaining to users that a security issue allowing advertisers to potentially see their personal information had been addressed, with a detailed explanation the problem, closing with an assurance that Facebook does not sell their information.

Facebook Stands behind Google, YouTube - Facebook, among other Silicon Valley companies, came to the aid of Google and YouTube in court this week. Media company Viacom has had a long-running $1 billion copyright infringement lawsuit against Google, trying to reclaim what it says are damages caused by the sharing of its videos on YouTube. Facebook, along with eBay and Yahoo, filed amicus briefs to support YouTube, arguing that a ruling in favor of Viacom would “retard” Internet development. The ability to provide services like YouTube (despite illegal actions like copyright infringement on the part of users) would be impended if the court ruled against Google, furthermore, companies like Google wouldn’t be as likely to invest in other similar companies if they were to be held accountable for the actions of their users.

Facebook Gives Advice for Ads – Facebook launched a guide for advertisers on its site this week, which the company said was created in response to advertisers’ queries. Specifically Facebook said advertisers wanted “prescriptive” information, which seems to be addressed on the Page including information on creating ads, budgeting/cost, types of ads, scheduling, billing, best practices, reach, targeting, delivery and payment options. A webinar is also available on the Page with a promise of more content to be made available in the future.

Zuckerberg Donates to Diaspora – Mark Zuckerberg donated money to the social network currently being designed by four NYU students, according to Wired. Facebook would not say how much its CEO added to the $190,000 raised by Diaspora so far, but Zuckerberg said he “appreciates their drive to change the world.”

NBA Group Ticket Buys on Facebook - AtCost.com, a self-service group buying platform allowing Facebook users to create customized offers on the social network, launched an NBA group buy initiative on Phoenix Suns player Amar’e Stoudemire’s Page this week. AtCost partnered with Razorgator Tickets and Stoudemire to sell the tickets on his Page directly to fans on Facebook without having to leave the platform.

App, Evil, Posts Users’ Phone Numbers - A new app, Evil, created by London-based Tom Scott is used to display phone numbers Facebook users have posted on the social network’s groups. The app picks the numbers at random, inserting XXX on the last three digits, all on your computer so that the results are not stored. TechCrunch reports that the only way to remove your phone number from the list is to delete your previous posts.

Facebook Beats Newspapers in Middle East - Facebook subscribers outnumber newspaper circulation numbers in the Middle East, according to a report this week. More than 15 million Facebook subscribers in the Middle East and Northern Africa beat out the number of papers actually in circulation; Saudi Arabia and Dubai are two places where this trend is especially noticeable.

Facebook’s New Privacy Controls Give Users More Choice, and Direct Them to be More Open

Facebook is rolling out a new set of privacy options over the next few weeks — the company’s response to confusion and criticism that it has received following a number of privacy changes, product launches and security issues from late April.

Key Points

The most important aspect of the options is a new privacy interface featuring one-click controls over who sees all the content you share on Facebook, and a grid to help you visualize exactly what you are sharing, and with whom.

You’ll also gain more privacy control over data that Facebook previously directed you to share publicly, such as who you are friends with, and to which Pages you are connected.

There are also new options regarding how you share with applications and outside websites, including the choice to opt-out of the Facebook Platform (ie applications, Connect, Instant Personalization) completely with a single click.

Facebook has succeeded in balancing simplicity with granularity to create a privacy system easy enough for most to understand while still allowing full customization. However, it is still directing users to share potentially sensitive information with everyone by default, which may cause users — and Facebook — more privacy problems.

In a press conference and Q&A with company chief executive Mark Zuckerberg, he explained the genesis of the new privacy alterations. In response to criticism of the complexity of the new privacy system, Zuckerberg acknowledged that “there were a lot of changes, maybe we should have gone a bit slower or communicated a bit clearer.” As the outcry built over the course of the last month, the company quickly began working on the new privacy system, integrating testing with users from across the public-private spectrum.

Along with the new interface we’ll detail below, Facebook came to three important decisions.

1.  Privacy controls will retroactively apply to all content you have posted to date, and will apply to all new products and features added in the future.

This fact assures that anything you’ve erroneously been sharing with the wrong people up until now will be swept away to your new privacy settings. The move is crucial to pacifying users who were taken by surprise by amended privacy defaults and believed Facebook may have endangered their reputation with the changes.

Going forward, users won’t have to be afraid that new features could expose them since they’ll be governed by their own previously-chosen privacy settings.

2.  User data which was previously fixed as publicly available, including who your friends are and which Pages you are connected to, can now be controlled through privacy settings.

Realizing that people are judged by the company they keep, Facebook will allow users to keep this data private. This prevents someone from being locked out of your profile, but able to look through your friends until they locate one with a public profile where they could discover photos of you or wall posts you’ve made.

As far as Pages, this will help people become more liberal with the “Like” button. You’ll now be able to get feed updates from a controversial politician or guilty-pleasure band without sharing your connection with everyone.

3.  Facebook will reduce the frequency of changes to its privacy system.

A pleasurable Facebook experience doesn’t include staying ever vigilant of privacy modifications. The root of the backlash wasn’t that Facebook had changed, but that it had changed too quickly without educating users on how the reach of their sharing was affected. Facebook wants users to be excited about sharing and connecting, not worried about privacy. However, the new system isn’t perfect.

The New Privacy Interface

Facebook is rolling out the new privacy controls over the next few weeks, notifying users with the message above on the top of their home page when they gain access to the system. The “Learn more about controlling how you share” link leads to Facebook’s glossy Privacy Guide featuring a graphic-laden summary of the changes. Wednesday, this notification message linked the words “improved privacy settings page” directly to the new interface, but has since delinked them, perhaps wanting people to learn more before trying out the interface.

The thorough, easy-to-read Privacy Guide should make the changes very comprehensible and assuage fears — if users take the time to read it. Here, Facebook answers questions about why it needs certain data. For example, it explains that “Gender is public so we can correctly display your gender (for example, “Add her as a friend.”).

Users with the new privacy controls activated can access the interface from the blog post, Guide or through the home page’s Account tab -> Privacy Settings.

At the top of the new privacy page is a link to Basic Directory Information (BDI) with the tag line “To help real-world friends find you, some basic information is always open to everyone. We suggest also setting basics like hometown and interests to everyone so friends can use those to connect with you.”

The Basic Directory Information Page

Clicking to the BDI page, you’ll see that the interface is quite similar to the old privacy controls, displaying rows of options with-drop down menus that let you choose to share certain types of information.

First, it explains the few pieces of data that it requires be available to everyone: your name, profile picture, gender, and networks to which you belong (though you aren’t required to have a profile picture, and can choose not show your gender in your profile). These are necessary for people to be able to identify you as you, but this also means users should be wary of posting a profile picture showing any questionable conduct.

BDI collects options that were previously scattered amongst the Contact Info and Search pages of the old privacy interface. You can choose who can find you with Facebook’s internal search; who can friend request you or send you messages; who can see your education, work, current city, and hometown, and the new options to restrict who can see with whom you are friends and the Pages to which you are connected.

A main point here: in April, Facebook had directed users to convert their interests from text to links to Pages. If you went through with the process using Facebook’s transition tool, you were made to “Like” a Page that corresponded to your previously-stated interest. Because Pages are public, this made your interests public. Now you can hide them again.

These options all default to “Everyone”, but we think many users will want to use their newfound powers to prevent those who don’t know them from seeing their friends and Pages. Outside of these two options, the Basic Directory Information page works well to separate privacy options that must stay public for Facebook to function properly from controls on sharing content.

Not all the categories give you the same set of options to choose from. But the range of options, overall, may include from Everyone, to Friends of Friends, Friends Only and Customize.

Note that under the Customize option, you’ll get the same options as before. You choose Friends, Friends of Friends, Specific People, and Only Me. If you select Specific People, you’ll be able to choose individuals or lists that you’ve previously made.

The Choose Your Privacy Settings Page

The centerpiece of the new privacy controls, called Sharing on Facebook and listed beneath the link to the BDI page, allows users to broadly protect or expose their content with a single click, then see the results as a visualization.

Previously, privacy settings for each different type of data and content, like biography, birthday, or the ability others to comment on your posts, had to be set individually. Furthermore, with so many options it was hard to get a quick and accurate feel for how private your data was kept. Now users can actually see their settings, not just read them.

The one-click controls break down who can see user data into the same three buckets as before: Everyone, Friends of Friends, and Friends Only. By selecting one of these stock settings, you can choose who can see your various types of data and content, which is in turn visualized by the grid.

There is also a Recommended setting, a mix of the three buckets designed by Facebook to be a sensible approach to privacy for most users. Here, contact info like phone numbers, email and home addresses, IM screen name and the ability to comment on your posts are reserved for friends only; your birthday, religious and political views, and the ability to view photos and videos in which you are tagged are given to friends of friends; and your family and romantic relationships, biography and favorite quotations, and your status updates, photos you’ve uploaded, and content you’ve posted are shown to everyone.

While the data in the friends-only bucket seems appropriate, the fact that Facebook recommends you share your photos, status, and posts with everyone is could be a problem for a significant portion of its users.

Status updates frequently contain information about a user’s location, behavior, and plans. Allowing everyone to know you are “at Ike’s Sandwiches in San Francisco right now”, “Hungover from last night” or “Flying to Vegas as soon as work ends” could help a stalker find you, an employer form a negative opinion about you, or a burglar know your house is empty.

This issue is compounded by the fact that status is often updated from mobile apps that don’t offer post-by-post privacy options. Photos, meanwhile, are frequently kept private from family members, or even from friends when a user is applying to schools or jobs, as users worry shots of them at a party, in unprofessional clothing, or engaging in risqué behavior could cost them a relationship or big opportunity.

While protecting contact information that could facilitate identity theft is important, so is the reputation of Facebook users. Recommending that status, photos, and posts be open to anyone more than friends of friends could be a risky move, considering that Facebook wants to avoid further backlash and truly protect their users. Worse for Facebook than a public backlash, users might decide that Facebook is not a good place to be sharing more intimate aspects of their lives, thereby decreasing sharing on the site — and making Facebook less relevant.

However, if users want more granular control, they can click “Customize Settings” to individually select settings for everything on the grid. This page includes options for things a user shares that are not cited on the grid, including who can see your website, or who you are interested in and looking for. Also, users can control things others share (which could be reworded for clarity) such as photos and videos you are tagged in, the ability to post to your wall, and the ability for others to see or comment on these posts to your wall.

Available in the BDI page and the main custom settings is a button that says “Preview My Profile”. Under the headline “This is how your profile looks to most people on Facebook” you can view your profile through the eyes of someone completely removed from your network. You also have the option to type in a friend’s name and see how they see your profile, which can helpful for checking the view of people you’ve partially blocked. However, there is currently no way to see what friends of friends see. This page could be improved by having buttons to view your profile from each of the three buckets or a specific friend.

Other New Settings

Beneath the “Share on Facebook” grid there is a link to Applications and Websites settings which we analyzed earlier this week. The important news is that there is a single button, albeit a small one, which allows you to opt out of Facebook Connect, Instant Personalization, applications and anything else associated with the Facebook Platform. While useful to some users, it creates a situation where one bad apple can ruin the barrel. If a user is plagued by one or two spammy apps, or gets spooked reading about the Yelp Instant Personalization security flap, they might hit “Turn off platform applications,” thereby uninstalling apps by developers who worked hard to conduct themselves admirably.

The block lists privacy page has gotten a small update whereby along with blocking users in general, you can block all application invites from a specific friend. This will come as a relief to people who are too nice to remove relatives and old friends but can’t stand getting another Farmville invite from them. Application invites are still awaiting the new apps notifications area.

The change to the pages of privacy controls discussed here are augmented by the previously-existing ability to control the distribution for each piece of content by hitting the lock icon when publishing. This feature allows you to distribute to select one of the buckets or manually enter which friend or list you wish and do not wish to see the content. Any choices made using the lock feature will override your other privacy controls, allowing you to restrict or expose a certain post while maintaining your control over the rest of your data.

Also, more of these features need to migrate to Facebook mobile interfaces like m.facebook.com and the iPhone app.

Conclusion

Facebook has made a significant step towards making privacy control easier without stripping out functionality. They have also improved communication to minimize the impression that it doesn’t have users’ best interests at heart. Still, their choice to encourage users to share their highly sensitive status updates and photos with the world shows that it is still pushing them to share more publicly, rather than setting the defaults to private. Along with continuing to make features like Instant Personalization opt-out rather than opt-in, the company is headed towards openness as it was before.

Privacy groups, senators, and users who have previously criticized Facebook for pushing users to be too open have called out its continued open-by-default focus. Whether or not Facebook has blunted the critics enough to escape a larger backlash, regulation, or long-term traffic loss is not yet clear. However, the reaction so far has generally appeared positive. Combined with Zuckerberg’s focus on communicating the company’s vision to users, the overall impression is that Facebook wants to do right by users even as it encourages them to share.


What Makes Games Succeed on Facebook? Insights from Playfish/EA at Inside Social Apps

Social gaming is shaping up to contribute $835 million to the $1.6 billion US virtual goods market this year. At the same time, social games have redefined social platforms like Facebook itself, boosting the site’s advertising revenues and helping it to blossom into a true, vibrant ecosystem.

This year, Inside Network held our first ever summit on these apps and games that are transforming how social platforms function and monetize. Inside Social Apps 2010 featured speakers from many of the leading thinkers in the social gaming industry, from developers and publishers, to monetization companies and investors.

Sebastien de Halleux, co-founder of Playfish and, now SVP of Business Development at EA Interactive, presented on what the social game developers of today can learn from gaming platforms of the past, and where he thinks the social gaming industry is headed.

A clip of the highlights from this presentation:

Here’s the full presentation:

De Halleux also spoke with us in an exclusive interview backstage about where he thinks the future of social games is headed. Even if your core business is not currently involved in social games, pay attention. This rapidly growing industry segment is already presenting many brands with valuable opportunities for in-game marketing and advertising.

Sebastien de Halleux’s full interview covers:

  • The role of creativity versus virality as levers affecting a game’s widespread adoption and success
  • The consolidation of developers and publishers, and what the powerhouse organizations of the future will look like
  • Where the next round of talent and growth will originate
  • Can games themselves be drivers for overall traffic growth and user engagement on Facebook

To see the full interview, join Inside Facebook Gold at gold.insidenetwork.com/facebook

Microsoft’s KIN Social Phone Makes Pitch Using Music and Facebook

Microsoft’s new social media phone, KIN, seems to be aiming at a decidedly younger consumer by emphasizing its social media value, as well as promoting free concerts for fans with cryptic clues via Facebook and Twitter.

The KIN Page launched in April and began promoting itself both with Facebook ads and at the Coachella music festival with a KIN Lounge where concert goers could recharge their phones, check them, make custom t-shirts, use a photo booth and enter to win VIP ticket upgrades.

But this isn’t the first time a Microsoft product has taken to Facebook for promotional purposes. Last month we wrote about Microsoft’s Section 7 Facebook Page, a partnership with ticket vendor Live nation, meant to promote the Windows 7 computer operating system via awarding fans discounts on tickets, merchandise, daily music deals, sweepstakes and other prizes.

The strategy seems to be on par with what we’ve seen other major brands doing the past few months: Combining their products or services with fun music events both on and off Facebook. This much was true with the Levi’s/Fader fort at Austin’s South by Southwest (SXSW) music festival — the same festival which relied increasingly on Facebook events this year — and Odwalla’s Living Flavor Vending Machine at Coachella is another example of this music-themed promotion.

So what’s the deal?

Although Microsoft passed on talking to us for this story, the KIN web site tells visitors to visit the Facebook Page in order to attend the concert, “We’ll share details about the event, including the venue, a few hours before the show starts through our Facebook page.”

So far these “Spot Concerts” have already seen hundreds of people per show in Chicago, New York and San Francisco and the next one is planned for Atlanta, Ga., set to feature Big Boi (of the hip hop duo Outkast) on Thursday, May 27 from 8 p.m to 10:30 p.m.; other bands who played included The Black Keys and Passion Pit. The Atlanta venue has yet to be announced.

“The Spot” refers to a green dot on the KIN’s screen where users go to collect information from their social media networks. A big part of the KIN’s marketed appeal is that it’s set up specifically to allow users easy access to their social media selves; a tangent campaign features a young woman named Rosa (from the Facebook ads) who is traveling across the country to meet the people in her social network face-to-face.

Concerts in the series were promoted partly by Microsoft via social media platforms like Facebook and Twitter, but also by people hired by the company, band members and others, to drop clues about the events. Previously exact times and locations of the concerts have not been revealed until hours before the show, nonetheless, the concerts were at capacity.

And perhaps reaching people who will hang on every Facebook word from a brand is the point of the entire campaign. Who else but young people, living their lives increasingly in online worlds like Facebook, would be interested in a phone that designed specifically to accommodate those same social networks?

Events marketing is something we discuss in detail in the Inside Facebook Marketing Bible, but Microsoft’s campaign is interesting because it combines music, Facebook and the real world in a valuable way. At every step in this process Microsoft’s brand — and its product, KIN — are at the forefront of the user’s experience. Although one may be trying to get to a free Big Boi show in Atlanta, hanging on Microsoft/KIN’s every word is the only way to get there, and incidentally it’s something more easily done with a KIN phone (for example).

So far KIN only has about 191,000 fans on its Facebook Page and Microsoft is also promoting a sweepstakes for Facebook users around the phone, but the effect the Spot Concerts will have on the brand will be difficult to assess. Are Facebook fans more likely to buy a KIN than concert goers? Or is the idea not just to sell phones but create a fun image around Microsoft’s new phone? Especially given that Microsoft has been somewhat left off the social media bandwagon? Will the free concerts set a precedent for other companies?

It will be instructive to see the outcome for Microsoft’s KIN of the Spot Concerts, especially given the fact that major brands are tackling Facebook and music in increasingly creative ways.

Facebook Tests “Related Photos,” Shows Users Excerpts from Other Albums

Facebook is experimenting with a new feature that appears in the right sidebar while a user browses the in-house Photos application. Called “Related Photos”, it displays two types of shots: photos from other albums by the person who uploaded the shot you’re currently looking at, and additional photos of your friends who are tagged in the album you’re viewing.

This trial follows other right sidebar features like Photo Memories and Unread Messageswhich also resurface content a user may have missed.

Related Photos has a few interesting characteristics. When it displays additional photos by the same author, the title line above the photo only shows the photo-owner’s first name, giving the feature an intimate feel. Other photos by the same owner are shown, though, even if they are not your friend. Similar to when users are given suggestions for people and Pages to friend or like on the home page, this aspect stimulates the formation of connections — a core strategy of Facebook’s interface design. Related Photos takes advantage of the vertical space in the right sidebar by displaying photos shot portrait style twice as large as those shot landscape style. Lastly, photos are sometimes accompanied by one of their comments, adding context that shows the photo was interesting to others as well.

Photos have been a key way for Facebook to increase user engagement on the site, and this interface should help make the in-house application even more interesting to users.

Thanks for the tip, BrandGlue

Foreign Languages Appear on This Week’s List of Emerging Facebook Apps

This week’s list of Facebook’s fastest-emerging apps still under a million monthly active users reveals just how multi-lingual the social network is becoming. If we overlook the games, several top apps — Profile picture analyzer, Мисуиш ли? and 恐龍時 代 — are respectively in German, Bulgarian and Chinese. The second of the trio is a friend quiz, and the third is a farming game (although it’s not listed as such).

You may also notice that gains in this category look higher than usual; that’s because a bug at Facebook led to MAU not being reported for two weeks. So the growth you see below is essentially for that period of time.

Here’s the full AppData list:

Top Gainers This Week
Name MAU Gain↓ Gain, %
1. icon Profile picture analyzer 503,684 +449,109 +822.92
2. icon Мисуиш ли? 612,341 +448,367 +273.44
3. icon Jungle Life 890,481 +430,078 +93.41
4. icon Bike Mania 4 Micro Office 707,972 +417,373 +143.63
5. icon Monster World 869,527 +413,469 +90.66
6. icon Jewell Stars 655,624 +369,125 +128.84
7. icon 恐龍時 代 368,487 +368,308 +205,758.66
8. icon Extended Info 633,893 +321,869 +103.16
9. icon Drinks for All! 390,965 +303,959 +349.35
10. icon Pool Master 995,181 +278,836 +38.92
11. icon My Empire 276,339 +270,498 +4,631.02
12. icon Age of Champions 341,575 +251,596 +279.62
13. icon Baking Life 358,483 +249,896 +230.13
14. icon phrases 4 fun 298,125 +240,810 +420.15
15. icon 瘋狂診 所 239,466 +233,057 +3,636.40
16. icon My Casino 873,373 +214,801 +32.62
17. icon How Sexy [Daily] 265,478 +214,140 +417.12
18. icon Castle & Co 391,007 +213,939 +120.82
19. icon Welcome Tab for pages 539,752 +210,477 +63.92
20. icon Bubble Paradise 358,338 +202,903 +130.54

As usual, we’re covering games like Jungle Life and Monster World over at Inside Social Games. The next non-game app to look at is Extended Info, which we first saw was growing on Wednesday. Despite the extended lockup of MAU data, we can guess that Extended Info, which adds more to Facebook’s basic info fields, doubled in size over just a few days; its DAU numbers spiked sharply starting Monday.

At number nine, Drinks for All! is the latest popular gifting app, providing pictures of popular drinks. It’s followed by a similarly fluffy app, phrases 4 fun, which accumulates amusing lines from around the web. And going a step even further down the simplicity scale, we have How Sexy [Daily], which provides a randomly generated number that’s supposed to tell you, of course, how sexy you are.

Finally, Welcome Tab for pages is worth pointing out, despite its relatively low position at number 19. This is the latest app we’ve seen that purports to compete with Facebook’s own Static FBML. Its strategy is to simplify — Page owners can add a photo or text “welcome” with just a few clicks.

Facebook: Changes to Tab Dimensions on Pages Likely Coming in “Late July”

Last October, when Facebook laid out its Platform Roadmap for the next several months, it announced that the dimensions of custom tabs on Facebook Pages would be changing from 760 pixels wide to 520 pixels wide in “late 2009/early 2010.”

As we’ve been covering since, this is a pretty important change for all agencies and Page managers to be aware of, because this means that all Pages that have created custom tabs (either application tabs or landing tabs designed around promotions) will need to be updated to fit the new width. If not, they might look broken or poorly designed.

However, as late 2009/early 2010 has come and gone, there has been some confusion in the market about what Facebook’s timeline and intentions are, since the changes haven’t yet come to fruition as indicated. In fact, the developer wiki page on this topic still says the changes are coming in early 2010. This morning, a new round of confusion was set off when an FBML image caching bug confused some Page owners into thinking their tabs had suddenly been resized overnight.

A Facebook spokesperson tells us this morning that the changes to Page tab widths “will likely happen in late July, but we’ll give Page administrators at least two weeks notice before making this change regardless of when it happens.”

Facebook has been communicating this to its larger clients. For example, Nike, who recently started running what Facebook says is “one of the biggest Facebook ad buys ever” around the World Cup, already has content in the new narrower format on its Nike Football page.

So, just another heads up to all Page developers out there: you’ll want to create a 520-pixel width version of anything you plan on running on your or your clients’ Pages after mid-July. We’ll update you as Facebook issues more guidance.

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