Facebook Roundup: Events, Facebook in D.C., LivingSocial, Searches and Get Satisfaction

Facebook’s Redesign Paid Off With Searches – Facebook’s redesign in early February seems to have paid off, as U.S. search queries grew by 10% last month with 436 million U.S. searches last month, according to comScore. We previously reported that Facebook’s search traffic grew 13% in January with 395 million searches, up from 351 million U.S. search queries in December of 2009.

Facebook Partnering With EventBrite? – Does the screenshot below show an as-yet-unannounced way for people to tickets for events on Facebook via EventBrite? Or does it just show a way for people to buy tickets to Facebook’s developer conference in April, f8. TechCrunch raised the question earlier this week.

Here’s what it says: “Eventbrite is partnering with Facebook to enable you to collect money for your event. Your attendees pay with credit card and Eventbrite collects the money on your behalf and sends you a check when your event is over. We charge a small service fee for every ticket sold. 5.5% + $.99c, which attendees pay, costing you nothing. Eventbrite has helped event organizers around the world sell over 10 million tickets. We’re excited to help you sell your and put some delightful cash in your pocket.”

Facebook tells us that “EventBrite is currently testing a Connect implementation.  We don’t have anything more to share at this time.” Up until now, Facebook has not offered a way for people with Facebook Events to charge users for tickets. It’s possible that EventBrite is going to be partnering with Facebook to enable ticket purchasing for events. And, of course, it’s possible (and probably more likely) that this is just a Connect integration and nothing further will come of it.

Classmates.com Sued for Privacy Policy – Classmates.com has been trying to make more of its user data public, like what Facebook has in some ways done recently — and it was sued this week for allegations that the company’s new privacy policy violates state and federal laws. The class action suit claims Classmates.com didn’t fully disclose that paying customers would have to opt-out of new Facebook and iPhone applications to keep their data private, violating federal and Washington state laws.

The suit comes in light of Classmates.com trying to compete with Facebook by moving its traditionally paying membership’s profiles to the public eye in January.

Facebook May Sue Over Erroneous UK Story – Facebook’s UK division has reportedly threatened to sue The Daily Mail newspaper over an article that editors published saying that Facebook was an easy way for sexual predators to prey on young girls. A former police detective did the work and said an anonymous social networking site was the medium for his experiment, but editors added the Facebook reference despite being told by the detective that it wasn’t accurate. The title of the piece was changed to, “I posed as a girl of 14 on Facebook. What followed will sicken you,” and chronicled the detective being approached by older men asking him to perform sexual acts. This is something that’s more difficult for people to do on Facebook, given the service’s privacy restrictions for minors, and emphasis on private, real-world connections.

MSNBC Breaks News on Facebook With Twitter – MSNBC is using an interesting method to engage viewers: breaking news on Facebook with their @BreakingNews Twitter account. An MSNBC spokesman said @BreakingNews is part of the company’s strategy to connect to social media users and become a source for news on social networks.

Interviews with Facebook’s DC Staff – AllThingsD’s Kara Swisher had an interview with Facebook’s Washington D.C. staff this week: Adam Conner, Tim Sparapani and Andrew Noyes. In the video the three discuss Sparapani, Facebook’s Policy Director, did a half-hour video interview about privacy with The Washington Post’s Cecilia Kang and C-Span’s Peter Slen this week.

Facebook Continues Domination of SecondMarket – Private company stock marketplace SecondMarket reported in February that Facebook continues to take the lion’s share of stock sold there. These transactions tripled in February, from $13 million to $43.8 million last month, TechCrunch reported this week, for a total of 48% of transactions. LinkedIn accounted for 18% of the transactions on SecondMarket, Twitter and Zynga 15% each and LifeLock 4%.

Facebook’s domination of SecondMarket, and just about everything else, comes in light of what we reported to be revenues that could exceed $1 billion this year. The company went from $280-$300 million in 2008 to about $600-$700 million in 2009, as sources told us.

Facebook, Google, Sued over Mobile Software – Winksite’s parent company, Wireless Ink Corp., sued Google and Facebook this week, claiming that both infringed on a patent they were issued in October. The patent dealt with the way online content is accessed by cell phones and the complaint was filed on March 9 in Manhattan’s federal court.

LivingSocial Raises $25 Million, Expands – LivingSocial announced a $5 million first round of funding in July of 2008, then announced an equal amount last December in a continuation of the round. Now it has raised $25 million more in a Series B round led by U.S. Venture partners. Money will go towards expansion of LivingSocial’s social group coupon product, Deals, in dozens of U.S. cities by this year’s end, including Chicago, Denver, Raleigh Durham and San Diego.

Get Satisfaction Goes to Facebook – Get Satisfaction, which has been helping companies collect user feedback for years, has turned its attentions to Facebook with its Support tab — a partnership with Facebook page management company Involver. As part of its Facebook Social Engagement Hub, Get Satisfaction created a tab that may be named for a specific brand on their Page, where customers may discuss products in four ways: Ask a Question, Share an Idea, Report a Problem or Give Praise. Once customers begin to post a question, Get Satisfaction suggests similar threads to give them instant answers; all information from Get Satisfaction is accessible by search engines and people may respond to any thread.

Finally, any of these questions or statements are automatically imported into the brand’s Get Satisfaction web interface.

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3 Responses to “Facebook Roundup: Events, Facebook in D.C., LivingSocial, Searches and Get Satisfaction”

  1. Traffic Ultimatum - The latest update. says:

    [...] Facebook Roundup: Events, Facebook in D.C., LivingSocial, Searches … [...]

  2. The Laval Group » Blog Archive » 5 Social Media Tips for Ecommerce Marketing says:

    [...] Facebook Roundup: Events, Facebook in D.C., LivingSocial, Searches … [...]

  3. facebookmarketing.de | Location Based Services, Monitoring von Fanpages, Roundup, 10% mehr Suchanfragen (Kurzmitteilungen 29) says:

    [...] Facebook Roundup: Events, Facebook in D.C., LivingSocial, Searches and Get Satisfaction Facebook’s Redesign Paid Off With Searches – Facebook’s redesign in early February seems to have paid off, as U.S. search queries grew by 10% last month with 436 million U.S. searches last month, according to comScore. We previously reported that Facebook’s search traffic grew 13% in January with 395 million searches, up from 351 million U.S. search queries in December of 2009. (Weiterlesen auf Insidefacebook.com) [...]

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