Facebook Platform Email API Going Live Today; Notifications API Going Away in 30 Days

As we detailed last week, the new Facebook Email API for Platform and Connect application developers is going live today. In essence, this communication channel is intended to replace the Notifications channel, which will be deprecated in “approximately 30 days” (around February 19th) as the primary application-to-user communication channel on the Facebook Platform.

For more details on exactly how the integration works, see our previous post. Developers have the option to either require users to share their email address to engage with the app, or make it optional – once users have shared their email with developers, they can keep and use it forever.

Facebook is encouraging developers to use the email API in essentially the same ways they have been using notifications: for retention. “We recommend you use email to send them interesting and relevant information, like receipts for purchases they make, messages to help reactivate them if they haven’t visited your application or integration in a while, or newsletters promoting new features or contests.”

In order to promote the new API, Facebook is going to be putting a message on top of every application canvas page for the next month. In addition, Facebook is going to give users the option to deliver a Facebook-proxied email address to developers (i.e. something like “abc123@proxy.facebook.com”) in order to still get developer emails without divulging their personal email accounts, and to maintain quality control.

Of course, the bigger question for developers here is what impact the removal of the notifications channel will have, and to what extent email can replace notifications. The vast majority of developers have been using the notifications channel very aggressively to date, leading to user experience problems for Facebook and decreasing conversion rates in general.

Now that Facebook has officially launched the email sharing API, the clock is ticking on Notifications.

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5 Responses to “Facebook Platform Email API Going Live Today; Notifications API Going Away in 30 Days”

  1. Pam says:

    The loss of notifications is sad. It was the most efficient way of getting quick updates. Most people are looking for LESS email, not more. That’s why they use FB to start with. Short-sighted.

  2. The Email Cockroach Lives Another Day – GigaOM says:

    [...] much so that some application developers are concerned that emailing users will be less effective than contacting them through channels on [...]

  3. Glen Harness says:

    I don’t see the loss of those notifications being a big deal, at least for me. When I had 5 or 10 notifications, it was kind of handy. But I consistently have 99 notifications, and I can’t even see them all, so I don’t mess with it.

  4. Sha says:

    This is why I removed almost every single application I had given permission. I don’t want more email. The things I want in my notification box should be comments on my status, links and notes. I don’t even receive notices from my non facebook apps. When I do get a random non-added one, I go into notifications and I uncheck it.
    This is a really poor move on the part of facebook. The notifications are very handy and I use them often. Just one more change I’m unhappy with.

  5. Они убили соц.игры… Сволочи! « socialplay.ru — S значит social says:

    [...] почты и разрешение туда спамить, то все просто: с открытием API для отправки уведомлений на электронную почту [...]

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