8 Ways the Changing Facebook Home Page Will Affect Application Virality

facebook platform developersFor developers who live and die by the changes Facebook makes to the way information flows through the service, every little Facebook tweak has the potential to make a big difference to the performance of core viral loops developers have optimized their applications for. With every change comes the need to rethink, redesign, and retest.

As most developers have heard by now, Facebook is launching a redesigned home page on Wednesday that reflects Facebook’s increasing priority on real-time sharing and participation in the real-time stream. Last week, we highlighted the major ways developers need to be preparing for the upcoming redesign. Today, we take a more detailed look at what the various elements of the redesigned home page will mean for application developers.

newfacebookhomepage

1. The new home page Stream will include all posts made by a user’s friends through the Publisher or Feed Forms.

Previously, Facebook algorithmically selected which feed stories to show on the default News Feed tab of the home page based on a variety of variables (the algorithm was of course never publicly disclosed, and it changed frequently). Rarely did application stories get syndicated to the News Feed, as a percentage of overall feed stories shown.

In the new home page Stream, ALL application stories made by a user’s friends either through Feed Forms (on your canvas page) or the Publisher (on the profile page) will show up in the Stream. This means that applications providing users with valuable contexts for sharing information with their friends will get more viral distribution in the Facebook ecosystem.

Design Questions

  • How could your application could take advantage of Feed Forms and the Publisher more?
  • How can your feed stories take advantage of the real-time nature of the new Facebook Stream (in terms of content or calls to action) to convert more users to engage with your application?

2. One line feed stories will not appear in the Stream, but they could appear in the “Highlights” section.

Unlike stories published through Feed Forms or the Publisher, one line stories will NOT be syndicated to the Stream. Because one line stories can be automatically published on behalf of users by developers, Facebook has determined that they are not fit for automatic Stream syndication. However, they could still appear in the “Highlights” section (details below).

Design Questions

  • Which types of feed stories convert better for your application: one line stories on the profile page, or short stories that could also be syndicated to the home page? Your internal analytics system should be set up to allow for flexible A/B testing.

3. The new Stream is focused on what users are saying and sharing in the 1st person voice, and Facebook will introduce new APIs to enable developers to “pre-fill and access” comments users make when publishing application stories.

newfeedform

As we covered a few weeks ago, Facebook is encouraging developers to update their feed stories to let users publish in the first person voice in order to fit Facebook’s conceptual model for the Stream. As such, Feed Forms will now prompt users for comments whenever posting content to their profile.

Facebook says it will “introduce some new APIs that will allow you to extend the new Feed forms and Feed publishing to pre-fill and access the comments users make as they are publishing stories.” While these APIs have not yet been released, developers should take advantage of them when they are to maximize the conversion performance of their stories in the Stream. The pre-filling capability will make sure feed stories aren’t accidentally published without any comments, and comments access will enable developers to capture conversations inside their canvas pages to make applications more conversationally compelling.

However, all existing feed stories will work automatically in the new system without developers needing to change anything. They just may appear more “dull” in comparison to those published with user comments.

Design Questions

  • What is the most appropriate and compelling first-person-perspective copy for your application’s feed stories?

4. The prominence of your application in the Feed Filters section will be determined by how often your users’ friends share content with your application.

By default, only Facebook applications will be listed as filters. Users can choose additional applications from a drop-down and add them persistently to this list. The applications “most likely” to appear in this list will be determined by three factors:

  1. How frequently your users engage with your application
  2. How frequently your users’ friends engage with your application
  3. How many application feed stories are available if this feed filter were to be selected

Design Questions

  • How can you increase the density of application feed stories published in tightly knit friend groups?

5. The outstanding requests/invitations dashboard is being further consolidated into one single count.

newrequests

When the Facebook Platform launched, the applications for which users had outstanding requests or invitations were fully enumerated on the right side of the page. Since then, Facebook consolidated the list into just a few items, with a link to view all requests.

Now, Facebook is consolidating ALL non-friend-requests into a single “other requests” count. This means application invitations/requests may experience a decrease in conversion performance due to less discoverability.

6. Application bookmarks are being removed from the right side of the home page.

Previously, up to six application bookmarks were persistently present on the right side of the home page for direct navigation to applications. These are no longer present in the new version. Instead, application bookmarks are now only accessible in the menu bar at the bottom of the screen. This means application bookmarks may experience a slight decrease in retention performance.

7. The new home page Publisher supports application content attachments just like the profile page Publisher.

newpublisher

Facebook says that all existing profile page Publisher integrations will be supported on the new home page Publisher. However, now the comment will appear above the application attachment buttons given Facebook’s new emphasis on first-person story telling.

Design Questions

  • How can your application provide users with compelling contexts to share your application’s content on their or their friends’ Wall?

8. The frequency with which your application appears in the Highlights section will be determined by how often your users’ friends use your application.

Facebook is unlikely to disclose the algorithm for choosing items which appear in the “Highlights” section, but Facebook has said that a primary signal it will use is frequency of application use by friends. Facebook is planning on using this space for sponsored content as well.

The Facebook Marketing Bible – March 2009 Edition is Now Available

Facebook Marketing Bible

The newly revised, expanded, and hot-off-the-press Facebook Marketing Bible: 40+ Ways to Market Your Brand, Company, Product, or Service Inside Facebook – March 2009 Edition is now available!

The Facebook Marketing Bible has been purchased by hundreds of agencies, marketers, social application developers, entrepreneurs, and educators, and is the leading resource on Facebook marketing today. It is also available in French and Spanish.

The densely-packed Facebook Marketing Bible contains four detailed sections: Tools for Guerilla Marketers, Tools for Advertisers, Tools for Application Developers, and Tools for Webmasters. Each part outlines the best available channels and strategies for reaching your audience inside Facebook. Please see the full table of contents below.

In addition, Inside Facebook is happy to announce that through March 31st all customers who purchase the Facebook Marketing Bible will also receive a free $25 Facebook Ads advertising credit, courtesy of Facebook (terms).

The March 2009 edition includes updates on the following topics:

  • The most detailed information and recommended next steps on Facebook’s redesign of Facebook Pages anywhere. With “Facebook Pages 2.0,” what used to be known as Facebook Pages are now becoming “public profiles.” These big changes to Facebook changes mean marketers need to think in entirely new ways about how to reach and engage users inside Facebook through Facebook Pages/public profiles. We’ve broken down all the new elements piece by piece and offered detailed and specific advice for marketers hoping to reach more users inside Facebook than ever before. See the table of contents below for more details.
  • The latest Facebook marketing opportunities through virtual gifts. Facebook launched several new features recently related to virtual gift sponsorship opportunities. We take a look in detail.
  • The newest Facebook application viral channel: Chat invitations. For developers looking to maximize application growth and engagement, Facebook’s new Chat invitation API enables new kinds of synchronous interaction that were never before possible.
  • The latest on Facebook Connect widgets designed to make your site more social – Comments Box and Live Feed. Facebook Connect makes it easy for users to login and share information on your site through Facebook. However, now Facebook is making it easier to take social functionality deeper on your site through two new widgets available to webmasters and partners: Comments Box and Live Feed.
  • Plus, updates on the Facebook Home Page Redesign, Live Feed, and more.

Facebook Marketing BibleFor those interested in learning more, click the purchase link above. The price is $49, or $79 with three months of free updates emailed directly to your inbox. As always, please make suggestions if you’d like to see more attention paid to any topic!


Table of Contents

Introduction

I. Tools for Guerilla Marketers

1. Profile Page

2. Pages / Public Profiles

  • “Facebook Pages 2.0″
    • The New Wall Tab – Making Pages More Dynamic and Viral
    • Status Updates – Now for Pages, Too
    • Application Boxes – Changing Places
    • Tab Management – Choosing a Landing Page
    • Conclusion – Facebook Learning from Twitter, Pages Getting Better
  • The Future of Sharing on Facebook: A Hybrid Public/Private Model
  • Adding Custom Modules to Your Page
  • Strategy: Groups and Pages have some similarities. Which makes more sense?
  • Strategy: I’ve just created a Page. How do I promote it?
  • Group to Page Migration
  • Guidelines for Promoting Pages Outside Facebook
  • Official vs Unofficial Pages
  • Pages and SEO
  • Ways Page Owners Can Restrict Content for Underage Users
  • More Features Coming Soon

3. Groups

  • Strategy: What about spamming existing groups?
  • SEO

4. Events

  • Events API
  • Events SEO

5. Notes and Photos

  • Events API
  • Events SEO

6. Messages

7. Status Updates

8. Share / Posted Items

9. Mini Feed and News Feed

10. Feed Importing

> Data: Latest US Facebook Age and Gender Demographics

> Recommended Strategies for Guerilla Marketers

II. Tools for Advertisers

11. Social Ads

  • How Specialty Brands are Driving Sales on Facebook

12. Engagement Ads

  • Summary of ad units available to Facebook advertisers
    1. Sponsorship Units on the New Facebook Home Page
      • Social Video Ads
      • Sponsored Virtual Gifts
      • Events Ads
      • Pages Ads
      • Polling Ads
    2. Advertising in the New Facebook News Feed
    3. Advertising on the Profile Page (and other pages)

13. Virtual Gifts

  • The Future of Virtual Gifts on Facebook
  • Scheduled & Holiday Virtual Gifts

14. Performance Ads

15. Localization Opportunities

16. Integrated Opportunities

17. Facebook Platform Ad Networks

  • List of Leading Facebook Platform Ad Networks
  • What eCPMs do apps charge? Data from Facebook application developers

18. Facebook Platform Application Sponsorships

  • List of Leading Facebook Platform Sponsorship Resellers/Rep Firms
  • Strategy: Why sponsor applications when I can sponsor Facebook itself?

19. Specialized Facebook Platform Advertising Service Providers

> Recommended Strategies for Advertisers

III. Tools for Application Developers

  • Strategy: What is the Right Way to Market Through Facebook Applications?
  • Strategy: Where do most new application users come from?

20. Profile Box

  • 5 Things Developers May Not Know About the Facebook Redesign
  • Profile Integration: Tour of New Facebook App Settings

21. Application Tabs

22. Application Info Sections

23. Designing Feed Stories

  • Strategy: Designing High Performance Feed Items
  • News Feed Optimization: Strategies and Techniques

24. Feeds 2.0

  • Feed Forms
  • Feed Clustering
  • Action Links

25. Feed Publisher

  • Publishing in the Feed with Feed Comments

26. Requests / Invitations

  • Policy Updates: Requiring Invites to Access Hidden Features, Offering Incentives for Invites, Ads on Profile Page Prohibited
  • Strategy: Facebook’s Evolving Approach to Platform Governance
  • Sending Application Invitations to Non-Facebook-Members

27. Chat Invitations

28. Facebook Notifications

  • Chat Integration: Facebook Wants More Synchronous Notifications
  • Policy Update: Bulk Pre-Selection Prohibited
  • Spammy Affiliate Marketers Sure to be Shut Down

29. Email Notifications

  • Updates: Email’s Status as Core Application Marketing Channel in Doubt

30. Application Bookmarks

31. Application Directory

32. Status Updates & Donations

33. Demographic Restrictions

34. Verification and Certification

  • Great Apps Program
  • Application Verification

35. Translations

  • Data: Stats on Facebook Apps Built for International Markets
  • Tutorial: Translating Your Applications Using Facebook’s Crowd-sourced Translation Service
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The Facebook Marketing Bible – Current Edition
Buy PDF: $49 USD

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36. Analytics Tools

  • List of Leading Third-Party Facebook Platform Analytics Providers
  • New Metrics for Developers with Facebook Profile Redesign

37. Search Engine Optimization

38. Mobile

  • Facebook for iPhone and Connect for iPhone

39. Customer Service

40. Custom Tags

> Poll: Which viral channels do Facebook users hate most about apps?

> Recommended Strategies for Application Developers

IV. Tools for Webmasters

41. Facebook Connect

  • Overview: Integrating Facebook Connect with Your Website
  • Related: Google Friend Connect
  • Examples: 40 Sites Live with Facebook Connect Today
  • Variety of Facebook Connect Plugins Now Available for Blogs and Wikis

42. Comments Box Widget

43. Live Feed Widget

Conclusion

Zuckerberg Tweeting About the Future of Facebook @finkd

Facebook and Twitter may have held unsuccessful acquisition talks a few months ago, but that hasn’t stopped Facebook CEO Mark Zuckerberg from using Twitter himself.

While Zuckerberg has had a private Twitter account for a while (@zuck), he recently created another account (@finkd) and been sharing updates there more regularly. Just this morning, Zuckerberg tweeted that he is “looking forward to when people can have unlimited connections on Facebook soon!”

zuckerbergtweet

Facebook’s Director of Communications Brandee Barker confirmed that @finkd is the real Mark Zuckerberg via Twitter too.

Does that mean that things are getting heated again between the two companies? That may be jumping to conclusions, but it is notable that Facebook execs are becoming increasingly comfortable sharing information publicly on Twitter. The new home page with “live stream” that Facebook announced last week will feel a lot more like Twitter, and will also contain friend list based filtering tools like those found in Twitter tools like TweetDeck.

This Week’s Top Headlines from Inside Social Games

Check out the top headlines and insights this week from Inside Social Games:

Social Network App Study Details App Engagement Patterns

This is a guest post by Atif Nazir, a PhD candidate at the University of California, Davis in computer science. In late 2008, Atif’s group conducted a study on the usage of social network applications by developing several applications and social games, deploying them across Facebook, and measuring the results. We invited Atif to share his most interesting findings here – you can also find a link to his full paper below.

Over the past two years, the Facebook application economy has evolved into a multi-million dollar business. Developers have recently started shifting focus to social gaming applications, but a majority of social applications are still gifting applications. A research study I recently conducted provides some insights into the nature of user activity on on these two genres of applications on Facebook by considering user activity from three applications: Fighters’ Club, Got Love? and Hugged.

Of these, Fighters’ Club is a  gaming application, while the others are utility (gifting) applications. (Fighters’ Club and Got Love? are now owned by SGN.) The study uses Fighters’ Club as a representative of social gaming applications, while Hugged and Got Love? are typical gifting applications.

Our study found that a small number of users contribute most of the user-user interactions made through the applications, and that for gifting applications, about 80% of users respond to Facebook requests in the first 50 hours after a request is sent.

For games, a small fraction of users are responsible for most resource consumption (bandwidth, CPU) on application servers, and on average, the number of activities per user, total number of Facebook friends, as well as number of Facebook friends that use the same application  is more than four times higher on games than on gifting applications. This means that gamers tend to form Facebook friendships with other gamers, which enhances user engagement on games. Because of this, warm-up time for social games tends to be higher than for gifting applications.

Our study further observes that user data processing is a performance bottleneck for applications, but found that activity for more than 85% of users on social applications was inter-connected. However, on games, user activity is “more strongly” connected than on gifting applications (details), hinting at higher overall user engagement in gaming applications.

Moreover, our study did not find a strong correlation with user locality (countries, Facebook networks) and activity on applications. This means that simply segregating user data for more efficient/intelligent data processing is not possible by relatively intuitive metrics such as by country or Facebook networks.

The study provides a number of other interesting findings for developers and social network researchers. Details for all the findings can be found here.

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Compete: Facebook Extends Lead Over MySpace in US Traffic in February

While Hitwise still reports higher US visitor numbers for MySpace than Facebook, Compete’s February numbers say Facebook is continuing to extend its lead over MySpace in terms of both US uniques and total time spent.

Compete says Facebook’s US visitor numbers increased by 7.6% in February to 73.8 million, while MySpace’s US visitor numbers decreased by 9.4% in February to 53.1 million.

facebookcommyspacecom_uv_460

Similarly, the company says Facebook’s overall share of time spent online in the US increased by 17.5% in February to 5.91% of all minutes spent, while MySpace fell to 1.74%. Just one year ago, those numbers were reversed.

facebookcommyspacecom_att_460

Facebook itself reports 54.3 million active users in the US for the last month, so it’s not clear what exactly is causing the discrepancy – Compete’s estimates are about 35% higher.

Facebook for BlackBerry 1.5 Bringing Message, Contacts, & Calendar Integration

blackberrystatusupdatesThe upcoming version 1.5 of Facebook for BlackBerry contains several much anticipated enhancements, including integration with the BlackBerry Message, Contacts, and Calendar applications, according to Boy Genius Report.

Version 1.5 includes several new features:

  • BlackBerry Message application integration – Now, you can view Facebook messages from your Inbox. Before, you had to launch the Facebook application itself
  • BlackBerry Calendar application integration – Now, all events you RSVP to and all friends’ birthdays are automatically added to a calendar called “Facebook.”
  • BlackBerry Contacts application integration – Now, you can sync Facebook profile photos, phone numbers, and work details to your Contacts for any friends you choose.
  • Commenting on status updates – Very popular in other mobile versions, status update commenting is coming with version 1.5.

blackberrystatusupdates

The Facebook for BlackBerry application is now used by over 4 million people per month, according to Facebook. Version 1.5 should be released soon, but no exact launch date has been announced.

Calgary Airport Authority Using Facebook Connect – Will Airports Become More Social?

Virgin may be the first airline to be implementing in-flight support for Facebook Connect, but the Calgary Airport Authority appears to be the first airport to do so, according to Sam Lessin. Airport wifi is just another example of how webmasters can use Facebook Connect to make the authentication process easier for users.

yycfb_large

However, in this case, Calgary appears to have just launched a very simple login implementation. Combining the social graph with physical proximity is a really compelling use case for travel applications built on Facebook Connect. The Calgary Airport Authority could easily add more features to let users see which of their friends are also in the airport, send virtual gifts to friends waiting for flights, and more in the future.

Native Facebook Application Coming Soon for Windows Mobile 6.5

Windows Mobile users who want to access Facebook on their devices have historically had to choose between accessing the “slimmed down” version of Facebook Mobile at m.facebook.com or using the Opera Mobile browser to load the iPhone version at iphone.facebook.com. Now, a native Facebook application is coming in Windows Mobile 6.5, according to PocketNow.

Here’s a video showing how it looks. This version was extracted from a Windows Mobile 6.5 ROM by XDA, according to PocketNow, and it might also be released as a separate download in the upcoming application marketplace.

It looks like a pretty full featured mobile version of Facebook. As you can see in the video above, this early version of Facebook for Windows Mobile includes a News Feed, status updates, profiles with wall tabs, photo viewing, and direct dialing/texting of friends directly from the friend list. In addition, it apparently works on all screen resolutions across devices, and possibly non-touchscreen devices as well.

Facebook for Windows Mobile marks the sixth mobile Platform that Facebook has developed by our count. The company has also developed:

Windows Mobile users are sure to be happy to hear the news. No word yet on whether Facebook is developing Facebook Connect support for Windows Mobile like it is for the iPhone.

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