Facebook Makes List of Most Trusted Companies

As an important sign of the times, Facebook has been named by TRUSTe and the Ponemon Institue, an organization “dedicated to advancing responsible information and privacy management practices,” as one of the 20 most trusted companies in America.

“Concern about privacy is higher than ever, the survey showed. Less than half of consumers – 45 percent – feel they have control over their personal information. That’s down from 48 percent last year and 56 percent in 2006,” the SF Chronicle reports.

As Facebook becomes a more central communication tool for over 140 million people around the world, those users are placing a very high degree of trust in Facebook to manage their privacy well. For its part, Facebook has implemented robust privacy controls over the last year that give users the ability to set privacy rules to a very granular level.

The presence of those controls, combined with Facebook’s aggressive response to security issues, seems to have earned Facebook a lot of trust so far.

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2 Responses to “Facebook Makes List of Most Trusted Companies”

  1. Facebook Privacy Chief Leaving to Run for California AG? says:

    [...] Facebook’s 140 million users place an immense amount of trust in the service not to share their personal information too broadly. Facebook has earned this trust by limiting profile access to friends and those in the same network since it launched and implementing robust privacy settings as the site has grown. Last week, an information security analysis firm named the company one of the 20 most trusted companies in America. [...]

  2. Mark A. Dix says:

    “The Dark Side of Facebook AKA “Disgracebook,” or “Facebooks Complete Lack of Customer Service”

    Companies may trust Facebook, however, individuals who join Facebook DO NOT TRUST Facebook for one second.

    The unaired dark side of Facebook, or should I call it “Disgracebook.” The reason I say the unaired dark side of Facebook is because I have yet to see anything announced on the prime time major news outlets about the disgraceful way Facebook treats its members. The Internet is bursting at its seems with unhappy disabled Facebook members who have posted thousands of complaints everywhere it is possible to post complaints about Facebooks complete lack of customer service and mean spirited disregard for concerns, questions and feedback from members and former members.

    On Mark Zuckerber’s Facebook Fan Page Mark states “I’m trying to make the world a more open place by helping people connect and share.” I am glad Mark says he is “trying etc.” because, in my opinion, he certainly has NOT accomplished his mission. Facebook is one of the most closed undemocratic uncaring unsocial business operations since the formation of the Gestapo. Facebook operates carte blanche without regard of a due process of rights for members Facebook deems unworthy to be members of its social network service and therefore, disables their account. Facebook justifies its policy and actions under the euphemism of “protecting members” from “repeated actions that could be construed as spam,” and from anything Facebook makes up as a threat to its security. Facebook is an omnipotent uncaring broadly defined automated bureaucratic security service mechanism with unpublished specific rules that are violated without knowing it. If this is not Gestapo like policy, I guess I do not know what it is because it certainly is unAmerican to say the least!

    Furthermore, Facebook is not a social network service. When joining Facebook you are, in reality, joining a money making “computer program” complete with automated responders but is set up to look like a social network service operated by real people. Is it any wonder Facebook members are treated with total disregard for being feeling thinking real people? I have yet to know of a computer program that is able to feel and or to reason. When someone calls Facebook you are treated rudely and crassly informed to use their computerized automated services which do not reply when used or quickly transferred to an automated answering service to which there is no reply.

    I strongly urge “American Spector” to please research what I am informing you of because I assure you the situation I have explained is the truth and nothing but the truth so help me God. Until the media takes notice of and makes public “Disgracebooks” inhuman treatment of people Mark Zuckerberg and his staff and money making computer program will continue to fill up trenches behind Disgracebooks California headquarters with unworthy disabled members.

    One final comment. If Disgracebook is treating its foreign members as poorly as it treats its domestic members Disgracebook is not only giving itself a black eye it is giving the United States of America a black eye. Is there anyone out there who cares enough to tell the world about Facebooks dark side?

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