Comments on: Facebook Makes Customer Service Very Difficult for Developers http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/ Tracking Facebook and the Facebook Platform for Developers and Marketers Mon, 13 Feb 2012 17:43:46 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: gerry collier http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-25986 gerry collier Tue, 14 Jul 2009 04:24:53 +0000 http://www.insidefacebook.com/?p=798#comment-25986 why does facebook make it difficult? I simply want to advertise selling bonsai trees on facebook.how can I do that? why does facebook make it difficult? I simply want to advertise selling bonsai trees on facebook.how can I do that?

]]> By: gerry collier http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-25985 gerry collier Tue, 14 Jul 2009 04:16:49 +0000 http://www.insidefacebook.com/?p=798#comment-25985 have tried to join.facebook is too duffucult. have tried to join.facebook is too duffucult.

]]> By: Beverly Anne Padagas http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-17055 Beverly Anne Padagas Thu, 29 Jan 2009 12:10:43 +0000 http://www.insidefacebook.com/?p=798#comment-17055 my account has been disabled without any notification why. I was really disappointed, at the same time, sad because Facebook has been a part of my everyday life. I met a lot of new friends in Facebook from different parts of the world. I enjoyed designing my house in Pet Society, after I got tired of collecting MegaMinis in fluff-friends. Those were the only reason why I became loyal to Facebook. I am posting my address and my real name just in case someone from Facebook would care to respond to my e-mails. Even put my cellphone number on the subject in one of my emails because i'm now so desperate. I keep on thinking what I have done wrong but couldn't pinpoint anything. I wouldn't have get to know a lot of friends if i was a scammer or something. To Facebook Team, I would really appreciate anyone of you to please respond to my e-mails. I don't know what to do now. I'm from the Philippines, I was browsing sites to know how else I can contact you, even if that means talking to you at my expense, but I found only addresses and I also sent a copy of my e-mails to these. :( my account has been disabled without any notification why. I was really disappointed, at the same time, sad because Facebook has been a part of my everyday life. I met a lot of new friends in Facebook from different parts of the world. I enjoyed designing my house in Pet Society, after I got tired of collecting MegaMinis in fluff-friends. Those were the only reason why I became loyal to Facebook.

I am posting my address and my real name just in case someone from Facebook would care to respond to my e-mails. Even put my cellphone number on the subject in one of my emails because i’m now so desperate. I keep on thinking what I have done wrong but couldn’t pinpoint anything. I wouldn’t have get to know a lot of friends if i was a scammer or something.

To Facebook Team, I would really appreciate anyone of you to please respond to my e-mails. I don’t know what to do now. I’m from the Philippines, I was browsing sites to know how else I can contact you, even if that means talking to you at my expense, but I found only addresses and I also sent a copy of my e-mails to these. :(

]]> By: otg68 http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-12696 otg68 Sat, 04 Oct 2008 15:30:33 +0000 http://www.insidefacebook.com/?p=798#comment-12696 "gotchya fucker and said they had my ip address. what is that about?" Very helpful John, NOT! It means that some lowlife with alot of time on their hands tricked you into send in your IP address (the [unique] home address of your computer) to them via a piece of malware (intentionally dangerous software). If they are serious, they can hack into your machine, steal info off you or worse (like set up a mini webserver on your machine and serve up [child]porn...don't laugh..seen this happen) Solution: 1) don't click on things that are not familiar, 2)get a good firewall product 3) at worst, switch on windows firewall. HTH, otg68 “gotchya fucker and said they had my ip address. what is that about?” Very helpful John, NOT!

It means that some lowlife with alot of time on their hands tricked you into send in your IP address (the [unique] home address of your computer) to them via a piece of malware (intentionally dangerous software). If they are serious, they can hack into your machine, steal info off you or worse (like set up a mini webserver on your machine and serve up [child]porn…don’t laugh..seen this happen)

Solution: 1) don’t click on things that are not familiar, 2)get a good firewall product 3) at worst, switch on windows firewall.

HTH,

otg68

]]> By: john http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-12183 john Sat, 20 Sep 2008 00:31:15 +0000 http://www.insidefacebook.com/?p=798#comment-12183 hahahahah.. gotchya fucker... funny hahahahah.. gotchya fucker… funny

]]> By: adam http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-11450 adam Fri, 12 Sep 2008 07:00:54 +0000 http://www.insidefacebook.com/?p=798#comment-11450 i had a bad experience on the speed date site yesterday. someone came on and their name was SarahB, 18 from some place. right about at 3 minutes they then said gotchya fucker and said they had my ip address. what is that about? I dont even know what that means. Please reply so i know if i am at risk of being hacked or virus sent. I dont know much about computers. i had a bad experience on the speed date site yesterday. someone came on and their name was SarahB, 18 from some place. right about at 3 minutes they then said gotchya fucker and said they had my ip address. what is that about? I dont even know what that means. Please reply so i know if i am at risk of being hacked or virus sent. I dont know much about computers.

]]> By: David http://www.insidefacebook.com/2008/06/03/ways-facebook-makes-customer-service-for-developers-difficult/comment-page-1/#comment-8005 David Wed, 04 Jun 2008 11:21:11 +0000 http://www.insidefacebook.com/?p=798#comment-8005 Firstly, developers can't delete spam on the review wall, so it's not a case of developers actively trying to keep the spam just for higher ratings. I report the reviews as spam to notify Facebook, but more often than not they take a few weeks before anything happens. Concerning customer support, Facebook provides a form in the help section for users to fill in to contact developers directly. It is this form that I use for allowing users to send comments to developers (I just provide a link to it). The comments are sent as e-mails, but the developer's e-mail address is not revealed until a response is sent. (my page is: http://facebook.com/help.php?app&app_id=2490151219 ) Firstly, developers can’t delete spam on the review wall, so it’s not a case of developers actively trying to keep the spam just for higher ratings. I report the reviews as spam to notify Facebook, but more often than not they take a few weeks before anything happens.

Concerning customer support, Facebook provides a form in the help section for users to fill in to contact developers directly. It is this form that I use for allowing users to send comments to developers (I just provide a link to it). The comments are sent as e-mails, but the developer’s e-mail address is not revealed until a response is sent. (my page is: http://facebook.com/help.php?app&app_id=2490151219 )

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