VC Perspectives on the Facebook Platform: Andrew Chen, MDV EIR
Our Sand Hill interview series continues this week with Andrew Chen, Entrepreneur in Residence at Mohr Davidow Ventures. (Last week I spoke with Jeremy Liew, partner at Lightspeed Venture Partners, to get his perspective.)
Prior to joining MDV, Andrew was a co-founder of Revenue Science’s ad network business, where he grew the network to thousands of publishers serving 5 billion impressions per month. He led Revenue Science’s monetization efforts for social networking giant MySpace, and landed several of the company’s key brand advertising clients. Jonathan and I sat down with Andrew at the packed out Coupa Cafe in Palo Alto.
IF: You call yourself a “skeptic” on the benefits of the Facebook Platform for widget developers. Why?
AC: I think Mark Zuckerberg is very smart, but I see a lot of challenges for widget creators. The platform is a great opportunity for widget developers to put up some huge adoption numbers, but the revenue opportunity is still very much unproven.
IF: What are the drawbacks to the Facebook environment in your view from the publisher’s perspective?
AC: There are two main types of ad campaigns online: direct response advertising campaigns and brand advertising campaigns. Direct response performance depends on your ability to capture and serve purchase intent – but it’s not clear that there’s significant purchase intent most of the time on Facebook. Brand advertisers want things like immersiveness and integration. Because Facebook limits profile widget design so significantly, this will never happen on Facebook to the degree that it can on your own property. So I’m skeptical that advertising will bring significant returns for widget developers.
It’s unclear how much a Facebook app user is worth, compared to a user on your destination site. On a destination site, you can probably get a $0.50-1 CPM, whereas the CTRs and conversion rates on Facebooks apps imply a much lower CPM. Facebook app users are potentially worth about 1% of what users on your website are worth in my view, but the opportunity is to make it up in bulk.
IF: Based on your experience working with MySpace at Revenue Science, which ad campaigns do you think will be the most successful on Facebook?
AC: The best shot for monetization using ads is direct-response ads that promote mass market products. I think you have the biggest shot there to get a conversion out of users. If people are already using a particular widget for discovering cool new music, it’s easier to hook into that shopping impulse and use it for advertising. The problem is that the more mass market it is, the lower the payments typically are.
If widget makers are allowed to send traffic a ton of traffic to their own destination sites, that might work well – in that case, it’d make sense to charge the widget makers a cost-per-click for every user leaving the site, similar to the way that Google funnels people OFF the google.com search engine for a fee. That would make Facebook a true traffic acquisition engine.
IF: Would you like to comment on any other strategic challenges you see for Facebook app developers?
AC: It will be interesting to see how Facebook treats its widget ecosystem. Certainly there’ll be a honeymoon period in the set of relationships, but it’s also clear from Facebook’s perspective that they have an incentive to make sure no application is ever more popular than the Facebook platform itself. Just look at Microsoft’s long-term strategy on controlling their platform to understand how heavy-handed they’ve been, at times, to developers building on their platform.
[tags]facebook,advertising,revenue,brand,directresponse,andrewchen[/tags]



June 24th, 2007 at 6:18 pm
[...] Andrew Chen, a friend of mine who is an Entrepreneur In Residence at Mohr Davidow Ventures (and former co-founder of Revenue Science) has done an interview with InsideFacebook.com. Chen goes on to say that he says a hard road ahead for widget developers as the revenue model is unproven. Read more here. [...]
June 25th, 2007 at 5:38 pm
[...] although lately there has been speculation that Facebook and its platform will not deliver the expected revenue and connections with [...]
June 29th, 2007 at 3:47 pm
[...] VC Perspectives on the Facebook Platform: Andrew Chen, MDV EIR [...]
July 1st, 2007 at 8:34 am
[...] Inside Facebook » VC Perspectives on the Facebook Platform: Andrew Chen, MDV EIR (tags: socialnetworking) [...]
July 2nd, 2007 at 8:24 pm
[...] Andrew Chen at MDV says in an interview with Insidefacebook that a facebook app user is worth about 1% of a user on your website. [...]
July 10th, 2007 at 12:38 am
[...] others in the venture community who have expressed doubt as to the value of building Facebook applications, it sounds like Salil Deshpande and the team at Bay Partners are drinking the Platform kool-aid. [...]
July 10th, 2007 at 8:35 am
[...] at all, something that venture capitalist Andrew Chen talked about in very skeptical terms in a recent interview with Inside Facebook. But Mike Arrington, who has no small amount of experience in the startup game [...]
July 22nd, 2007 at 2:49 pm
[...] rate, which is quite terrible by any standard. Andrew Chen, a Silicon-Valley VC, offers a solution: If widget makers are allowed to send traffic a ton of traffic to their own destination sites, that [...]
September 19th, 2007 at 3:38 pm
when you say it’s ove. Stacy Fabian.
October 9th, 2007 at 10:53 pm
[...] not clear that FB users have high purchase intentions. Why should they? So their advertising future is tepid at [...]
October 24th, 2007 at 9:28 am
[...] not clear that FB users have high purchase intentions. Why should [...]
January 18th, 2009 at 4:04 pm
Interesting article. This guy is a pessimist no doubt. Glad to see things didn’t end up the way he foretold.